Windows 10: Surface Pro 4 in Safe Mode - can't get out of this mode

Discus and support Surface Pro 4 in Safe Mode - can't get out of this mode in Windows Hello & Lockscreen to solve the problem; I restarted my Surface Pro 4 in Safe Mode and it's asking for my administrator password, which I don't remember. How do I gain access into my Surface... Discussion in 'Windows Hello & Lockscreen' started by KieCopenhaver, Apr 8, 2020.

  1. Surface Pro 4 in Safe Mode - can't get out of this mode


    I restarted my Surface Pro 4 in Safe Mode and it's asking for my administrator password, which I don't remember. How do I gain access into my Surface now?

    :)
     
    KieCopenhaver, Apr 8, 2020
    #1
  2. RLH_960 Win User

    On surface pro 4 how do I startup in safe mode?

    On surface pro 4 how do I start up in safe mode.?

    ***Moved from Accessories / Keyboards and covers***
     
    RLH_960, Apr 8, 2020
    #2
  3. AJ Don Win User
    On surface pro 4 how do I startup in safe mode?

    Hello,

    Surface Pro 4 can access safe mode either from Settings or from
    sign-in screen
    . Check out Start your PC in safe mode in Windows 10 to know how.

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

    Thank you.
     
    AJ Don, Apr 8, 2020
    #3
  4. Surface Pro 4 in Safe Mode - can't get out of this mode

    Password not accepted in Safe mode

    Hi,

    Thank you for posting your query on Microsoft Community forum.

    Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

    I would suggest you to provide some information to help you better.

    • Are you trying to login the Microsoft account or the Local account in safe mode?
    • Did you try with only safe mode or safe mode with networking?
    • What is the critical error you are getting?

    If you are using Windows 10. To go to safe mode you have to follow the below steps.

    If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.


    • At the login screen click on the power symbol.

    • Hold SHIFT + Click Restart.

    • After restarting your system, select the Troubleshoot option.

    • Select advanced options under
      Troubleshoot screen.

    • Click on Startup Settings.

    • Click Restart and follow the onscreen steps to go to
      Safe Mode with networking and check if you are able to login.

    [*]
    Please get back with more information, we will be glad to help you further.
     
    Sachin Venkatesh, Apr 8, 2020
    #4
Thema:

Surface Pro 4 in Safe Mode - can't get out of this mode

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