Windows 10: Surface Pro 4 still on Windows 1803. Updates fails at 94%

I know this has most likely been disussed many times but I thought I'd at least try asking the question here. My Surface Pro 4 has tried mulitple times over the last year or so to update to the latest version of Windows. It always fails at the very end. It gets to 94%, then the screen glitches right in the middle where the spinning circle is and then it Uninstalls updates. Have tried installing from the Media Tool. Does not work. I have chatted with Microsoft help and done all the scan disk and restore health, ect, ect. I have even refreshed my computer TWICE annoying since all apps are taken off. No third party securtiy installed. All device drivers up to date. Troubleshoot does nothing. Update always fails at the end. Any solutions? Is there someone who can look at the Event text and see if it yields any clues?


Thanks,

Belinda

:)

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?

 

Updates for Surface Book and Surface Pro 4 - April 5th 2017

Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


See also:

• Microsoft Surface Book update history | Surface firmware updates
• Microsoft Surface Pro 4 update history | Surface firmware updates

 

Updates for Surface Book and Surface Pro 4 - April 5th 2017

Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


See also:

• Microsoft Surface Book update history | Surface firmware updates
• Microsoft Surface Pro 4 update history | Surface firmware updates