Windows 10: Surface Pro 4: Type cover port and USB 3.0 not working

Hello, all. This problem is driving me nuts. Have an upcoming assignment to do and with the keyboard not working, this premium device is worthless.


The type cover keyboard works perfectly in the UEFI along with the trackpad, so the issue is 100% software related.


It has most likely to do with the driver associated with the ports.


Device manager also shows this:




If it helps, here's the first event log:


Device PCI\VEN_8086&DEV_9D2F&SUBSYS_72708086&REV_21\3&11583659&0&A0 had a problem starting.


Driver Name: usbxhci.inf

Class Guid: {36fc9e60-c465-11cf-8056-444553540000}

Service: USBXHCI

Lower Filters:

Upper Filters:

Problem: 0xA

Problem Status: 0xC0000001



Any help appreciated. Thanks!

:)

 

Surface Pro 4 Type Cover not working after Anniversary Update


Holy hell this worked for me! Can't say how may different "fixes" I tried for this and was just short of sending my Surface Pro 4 off for repair but this worked. No Surface Type Covers (With or without fingerprint scanner) worked but now all Touch Covers are working again.

I wasn't quite ready to give up the Pro 4, so now I get to keep it a little while longer.

Thank you!

 

Surface Pro 4 Type Cover not working after Anniversary Update


Register an account for this one. Just to let you know it worked for me!

 

Surface Pro 4 Type Cover not working after Anniversary Update


I ran into that too with Win 10 Anniversary update. It totally disabled my Type Cover. According to Microsoft and some folks on the web, the force reboot works.

I took the dive and did a hard reboot of my Surface Pro 4 (Microsoft warns that do this only with Surface Pro 4) This is verbatim from Microsoft:

Use this two-button shutdown process to make sure your Surface is turned off completely.
[table][tr][td]Step 1:[/td] [td]Press and hold the power button on your Surface for 30 seconds and then release it.[/td] [/tr] [tr][td]Step 2:[/td] [td]Press and hold the volume-up button and the power button at the same time for at least 15 seconds, and then release both. The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds. (this is the scary part. Note that I saw the BIOS screen came on within 3 - 4 seconds... but you need to continue to hold like Microsoft said. The screen went off for me then on again with the BIOS screen then off.. that's when I released the buttons)[/td] [/tr] [tr][td]Step 3:[/td] [td]After you release the buttons, wait 10 seconds.[/td] [/tr] [/table]
Press and release the power button to turn your Surface back on.


And that did it for me. You would think Microsoft would test their Win 10 Anniversary update on their own Surface Pro devices... oh well.

See real link on Microsoft site: Microsoft Surface Touch Cover and Type Cover help | Touchpad help