Windows 10: Surface pro 4

Discus and support Surface pro 4 in Windows 10 Drivers and Hardware to solve the problem; Will not allow use of mouse and it is showing red as usual. Restart and shutdown were done. Also can't delete numerous emails using shift. Help... Discussion in 'Windows 10 Drivers and Hardware' started by ChristineSigel, Aug 16, 2019.

  1. CHRISTINESIGEL
    ChristineSigel Win User

    Surface pro 4


    Will not allow use of mouse and it is showing red as usual. Restart and shutdown were done. Also can't delete numerous emails using shift. Help please.

    :)
     
    ChristineSigel, Aug 16, 2019
    #1
  2. SUVARNA GOVINDA
    Suvarna Govinda Win User

    Surface Pro 4 - Crashes / Freezes

    Hi Edward,

    Thank you for posting your query on Microsoft Community.



    I understand your concern and will guide you in the right direction.

    The main causes observed so far are driver issues, so I suggest you to install and update all the drivers and see if it helps.

    Download drivers and firmware for Surface

    I would also suggest you to install all Windows update and check.

    Follow the steps:

    1. On the search bar type “Settings”.

    2. Click on “Update and Security”.

    3. Click on “Check for Updates”.

    4. Read and accept the license terms, and then tap or click Finish if the update requires it.

    Reference:

    https://www.microsoft.com/surface/e...ce-pro-4?category=performance-and-maintenance

    Hope this information helps. Please let me know if you need further assistance.
     
    Suvarna Govinda, Aug 16, 2019
    #2
  3. BRINK
    Brink Win User
    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Aug 16, 2019
    #3
  4. BRINK
    Brink Win User

    Surface pro 4

    Updates for Surface Pro 4 - April 12


    Source: Updates for Surface Pro 4 (12 April 2018) Surface
     
    Brink, Aug 16, 2019
    #4
Thema:

Surface pro 4

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