Windows 10: Surface Pro (5th Gen) stuck on Surface logo at boot

Discus and support Surface Pro (5th Gen) stuck on Surface logo at boot in Windows 10 Installation and Upgrade to solve the problem; Hi All, My Surface Pro is stuck at the Surface logo when booting. This happened after the latest Windows update and appears to be a driver issue.... Discussion in 'Windows 10 Installation and Upgrade' started by RogerChevis, Aug 11, 2019.

  1. Surface Pro (5th Gen) stuck on Surface logo at boot


    Hi All,


    My Surface Pro is stuck at the Surface logo when booting. This happened after the latest Windows update and appears to be a driver issue.

    After about 15 - 20 seconds it reboots back to the logo and repeats until the battery dies.


    I've tried recovery with the power/volume up buttons and also with the power/volume down plus USB stick containing the downloaded recovery app. Every time it goes straight into the Surface logo loop.

    I've also tried letting the battery go flat and attempting to start from there to ensure it's turned completely off, but still a no go.


    Has anyone else had this problem and managed to solve it?


    Thanks in advance,


    Roger

    :)
     
    RogerChevis, Aug 11, 2019
    #1
  2. Brink Win User

    New Surface Pro (5th Gen) Drivers and Firmware for Windows 10 - May 16


    Source: https://support.microsoft.com/en-us/...update-history

    Download:
     
    Brink, Aug 11, 2019
    #2
  3. Brink Win User
    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, Aug 11, 2019
    #3
  4. Brink Win User

    Surface Pro (5th Gen) stuck on Surface logo at boot

    Boot Surface Laptop to USB - no Volume button


    Hello Jimmy, Surface Pro (5th Gen) stuck on Surface logo at boot :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Aug 11, 2019
    #4
Thema:

Surface Pro (5th Gen) stuck on Surface logo at boot

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