Windows 10: Surface Pro 7 cannot play netflix in samsung dex/flow mode

Hi,


Im having issues watching netflix while my phone is connected to Surface Pro 7 and using samsung dex or samsung flow to run the application. On Dex, it says, 'can't play protected content'. On flow, just a black screen but audio is playing. How do I solve this?


I'm working offshore and only has very weak wifi from satellite which does not support streaming. Hence I downloaded movies on my phone's netflix account to watch it offshore on my Surface Pro 7. But I am not able to due to the issues mentioned above.


Kind regards,


Jibbs

:)

 

Unable to play YouTube or Netflix

Since upgrading to the latest version of Windows 10 Pro I am now unable to play YouTube or Netflix

I am using a Lenovo Yoga Book Windows version 10.0.18363

Netflix Error U7361-1253-800705AA (app)

Netflix Error H7361-1253-800705AA​ (edge browser)

YouTube Error JDSEu8jhH639FHdh (edge browser)

Netflix say:

If you experience the error code U7361-1253-800705AA on your Windows 10 computer, it typically indicates that your system requires an update. Follow the troubleshooting steps below to resolve the issue.​

• Perform Windows updates​

- this is what caused the issue and i am now on the latest version

• If you are using the Windows 10 N or Windows 10 KN edition, we suggest downloading the Windows Media Feature Pack.

- this is not applicable for my version

Can anyone help?

Thanks

 

Surface Tools for IT Update for Surface Pro and Surface Laptop

Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface

 

Problem updating Windows Surface Pro 4 with Windows 10 feature updates

Hi,

I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

What I did to reset your Surface from a USB recovery drive was:
Step 1: Make sure your Surface is turned off and plugged in (hold down the power
button for 30 seconds).
Step 2: Insert the USB recovery drive into the USB port on your Surface.
Step 3: Press and hold the volume-down button while you press and release the
power button on your Surface.
Step 4: When the Surface logo appears, release the volume button.
Step 5: When prompted, select the language and keyboard layout you want.
Step 6: Select Troubleshoot > Reset your PC.
If prompted for a recovery key, select Skip this drive at the bottom of the
screen.
Step 7: Select the target operating system you wish to reset. This
refers to the current operating system installed on your Surface.
Step 8: Select Yes, repartition the drives, and on the next page, select Next.
Step 9: Choose Just remove my files.
Step 10: Select Reset.
Surface restarts and the Surface logo displays while the reset process continues
(this can take a while).

This always fails and I have to do the below which continues installation.
Windows 10 Installation Media:

1. Insert the Media (DVD/USB) in your PC and restart.
2. Boot from the media.
3. Select Repair Your Computer.

Select Troubleshoot.

1. Choose Command Prompt from the menu:

Type in the command:
Diskpart
Type in the command:
List disk (Note which disk is your Boot drive number mine is 0)
Type in the command:
Sel disk 0
Type in the command:
List vol (Note which volume is the EFI partition mine is 4)
Type in the command:
Sel vol 4
Type in the command:
assign letter=V:
Type in the command:
Exit
Type in the command:
V:
After you have assigned a drive letter Using Diskpart You can format the EFI partition:
Example: if you assigned a letter V to the partition the command would be:
format V: /FS:FAT32
Type in the command:
bcdboot C:\windows /s V: /f UEFI


Now I have an issue that I cannot install Feature Updates. They keep failing to install.
Any ideas how to resolve issue?