Windows 10: Surface Pro 7 stuck "working on updates"

Discus and support Surface Pro 7 stuck "working on updates" in Windows 10 Installation and Upgrade to solve the problem; My computer restarted to install updates and has not progressed for a couple of months. It is still at 91% completion. I have tried shutting it down,... Discussion in 'Windows 10 Installation and Upgrade' started by Isabel Fowlkes, Nov 22, 2020 at 3:57 PM.

  1. Surface Pro 7 stuck "working on updates"


    My computer restarted to install updates and has not progressed for a couple of months. It is still at 91% completion. I have tried shutting it down, but when it boots back up it's still updating.

    :)
     
    Isabel Fowlkes, Nov 22, 2020 at 3:57 PM
    #1

  2. Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
  3. Brink Win User
    Surface Tools for IT Update for Surface Pro and Surface Laptop


    Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface
     
  4. Brink Win User

    Surface Pro 7 stuck "working on updates"

    Updates for Surface Pro and Surface Book - Feb. 13

    Source: Updates for Surface Pro and Surface Book (13 February 2018) Surface

    See also:
     
Thema:

Surface Pro 7 stuck "working on updates"

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