Windows 10: Surface Pro problems. Type cover, SD card, usb ports suddenly not working and not switching...

The surface pro wouldn't switch on although it was plugged in. I think the typecover illuminated. I unplugged and left it for several hours and then plugged in and it switched on. However the typecover no longer worked. I've also discovered that micro SD is no longer visible and I've just tried a USB drive which does not show up. Still won't always switch on.


There is power to the typecover as the function key lights up. I followed a troubleshooter for the typecover but when it got to "reset Surface" I stopped. I updated to the latest windows version Windows 10 pro version 2004.


I've cleaned contacts and I've used long press of power and volume + to access bios and both typecover and SD card were on and typecover works whilst in bios. Switched them off and restarted and then went back into bios and switched them back on and restarted. They still don't work.




I have surfacepro 1796 5th gen. Intel m3-7y30 with 4gb ram if that matters!


I am not tech savvy so please use simple steps for me to follow in any advice. Much appreciated.


Thank you.

:)

 

MS Surface Keyboard Cover not recognized by MS Surface Pro 3

My Surface Pro 3 cover mysteriously stopped working (other USB keyboards work).

I’ve exhausted all of the steps from the Internet and am hoping for some advice here on what to try next.

• Clean the metal pins on both the keyboard and the Surface Pro 3 with alcohol swap and q-tip.
  
• Performed the standard two button shutdown procedure - https://support.microsoft.com/en-us/help/4036280/surface-force-a-shut-down-and-restart-your-surface
  
• Update "HID keyboard" device in Device Manager.
  
• Uninstall and reinstall "HID keyboard device" in Device Manager.
  
• Removed HID keyboard device in Device Driver and manually installed Surface Type Cover device (which later automatically turns to "HID keyboard device" when you hit "update drivers")
  
• Updated all Windows 10 patches to date.
  
• Tried a brand new keyboard (Microsoft FMM-00001 Type Cover for Surface Pro https://www.amazon.com/gp/product/B073W4MPJF/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1 )
  
• Updated firmware for Surface Pro 3 (typed in “winver”, took that Windows version, then downloaded the specific patch required here - Download Surface Pro 3 from Official Microsoft Download Center)
  
• Reset Surface Pro 3 while keeping personal files
  
• Reset Surface Pro 3 and deleted all personal files
  
• Performed hardware tests on aka.ms/surfacerepair (nothing bad found; all looks ok)
  
• Drained the battery most of the way before connecting again - the two times it worked momentarily these last few days was when I connected my new type cover keyboard to the Surface Pro 3 after the battery had died down to below 50%; a simple reboot later, everything stopped working. This user seems to have the same problem with it working briefly when there is low battery - Surface Pro 3 Battery drain along with type cover connector failure )
  

A breakdown of the steps I've done to sometimes get it working

• Leave Surface Pro 3 on about 2 hours on battery only.
  
• Power on Surface Pro 3.
  
• Working Keyboard.
  
• Turn off Surface Pro 3 (or reboot)
  
• Keyboard not working anymore
  
• Another similar user here - Surface 3 type cover issue
  

Can anyone recommend any other troubleshooting steps? One of these steps seemed to work ok for others having this same problem.

 

Surface Pro 4 Type Cover not working after Anniversary Update


Holy hell this worked for me! Can't say how may different "fixes" I tried for this and was just short of sending my Surface Pro 4 off for repair but this worked. No Surface Type Covers (With or without fingerprint scanner) worked but now all Touch Covers are working again.

I wasn't quite ready to give up the Pro 4, so now I get to keep it a little while longer.

Thank you!

 

Surface Pro 4 Type Cover not working after Anniversary Update


Register an account for this one. Just to let you know it worked for me!