Windows 10: Surface Pro X - Windows Enterprise

CorpusChristie · Oct 7, 2019

Will the new Surface Pro X be able to run Windows 10 Enterprise?

:)

Brink · Oct 7, 2019

Surface Tools for IT Update for Surface Pro and Surface Laptop

We are pleased to announce that today we’ve released new versions of the Surface Tools for IT Pros with support for the new Surface Pro and Surface Laptop. This update includes new versions of the Surface Enterprise Management Mode (SEMM) tools Surface UEFI Configurator and Surface UEFI Manager, Surface Dock Updater (SDU), Surface Data Eraser (SDE), and Surface Deployment Accelerator (SDA). You can download these updated tools from the Surface Tools for IT page in the Microsoft Download Center.

Click the download to select the following files for each of the Surface Tools for IT:

Surface_Deployment_Accelerator_v2.0.8.0.msi

Surface_Data_Eraser_v3.2.36.msi

Surface_Dock_Updater_v2.1.15.0.msi

SurfaceUEFI_Configurator_v1.0.74.0.msi

SurfaceUEFI_Manager_v2.2.21.msi

See the below list for notes on the individual updates for each specific tool:

Surface Deployment Accelerator

Surface Deployment Accelerator v2.0.8.0 supports deployment of the new Surface Pro.

Note: Surface Deployment Accelerator v2.0.8.0 provides support only for Surface Pro and does not replace Surface Deployment Accelerator v1.96.0405 which supports Surface 3, Surface Pro 3, and Surface Book.

Surface Data Eraser

Surface Data Eraser v3.2.36 adds support for the storage devices of Surface Studio, Surface Pro, and Surface Laptop.

Note: The Surface Data Eraser USB creation utility cannot run in a Windows 10 S environment. To erase the storage device of a Surface Laptop with Windows 10 S, you must first create the Surface Data Eraser USB drive using another computer with a Windows 10 Pro or Enterprise environment.
Note: Surface Pro devices with 1TB storage are not currently supported by Surface Data Eraser.

Surface Dock Updater

Surface Dock Updater v2.1.15.0 adds support for Surface Pro and Surface Laptop.

Note: The Surface Dock Updater utility cannot run in a Windows 10 S environment. Surface Dock devices connected to Surface Laptop with Windows 10 S will receive firmware updates through Windows Update and do not require the Surface Dock Updater to stay up-to-date. If you wish to check the firmware version of a Surface Dock, or to manually update a Surface Dock, connect the Surface Dock to a Surface device with a Windows 10 Pro or Enterprise environment.

Surface Enterprise Management Mode

Surface UEFI Configurator v1.0.74.0 adds support for Surface Pro and Surface Laptop and a new ability to generate a USB drive with WinPE that can be used to enroll a device in Surface Enterprise Management Mode.

Surface UEFI Manager v2.2.21 adds for Surface Pro and Surface Laptop.

Note: The Surface UEFI Configurator and Surface UEFI Manager cannot run in a Windows 10 S environment. Surface Laptop devices running Windows 10 S can be enrolled in SEMM using the USB drive generated by the Surface UEFI Configurator, or otherwise can be enrolled by upgrading the device to Windows 10 Pro or Windows 10 Enterprise.
Click to expand...

Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface

Brink · Oct 7, 2019

Behind the design: Surface Laptop 3, Surface Pro 7, and Surface Pro X Surface

Today we revealed updates to the Surface device portfolio for the commercial channel, including Surface Laptop 3, Surface Pro 7, and Surface Pro X.If you’re a tech enthusiast seeking an inside look behind the design of these new devices with complete specifications, you’ll also want to watch our Microsoft Mechanics deep dive with Jochen Siegl, Senior Director on the Surface engineering team, to get the backstory and details of this newest round of Surface devices.

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With today’s announcements, we have added two new devices to the Surface portfolio. We now have a 15-inch display option for the new Surface Laptop 3. The Surface Pro X is a new ARM-based device with built-in LTE and next generation Surface Pen. We have also made major updates to Surface Laptop 3 with 13.5-inch display and Surface Pro 7.

Shared innovation

Each new Surface is designed with purposeful innovation across every detail. The fit and finish is a signature of the Surface lineup and with every generation we are balancing battery life, portability and comfort with premium design so that we can get you into your flow as fast as possible and have the tech just fade into the background.

There are new color options for more personalization and new material options with both Alcantara and full metal keyboard covers offered on the Surface Laptop.

Surface devices featuring Intel mobile processors share many updates, including:

Quad core, 10th Gen Intel® Core™ i5 and i7 mobile processors on Surface Pro 7 and Surface Laptop device lines.

Power efficient LP DDR 4x memory on our Intel devices with up to 16 GB RAM Surface Pro 7 and up to 32 GB RAM on Surface Laptop 3.

Premium sound with our best-ever, dual Studio Microphone array that removes background noise and allows for crisp Teams calls and seamless dictation of voice commands.

USB Type-C 3.1 is standard on all devices and replaces the mini display ports. These ports are now capable of driving two 4k monitors at 60Hz.

Updated Windows Hello infrared cameras to optimize sign-on experience.

Increased chipset diversity

One major theme you’ll notice with this round of updates are the additional processor options for Surface Laptop and Surface Pro X. The 15-inch Surface Laptop 3 now offers a new AMD Ryzen Microsoft Surface Edition for retail channels and Surface Pro X runs on the new Microsoft SQ1 ARM chipset co-designed with Qualcomm to enhance mobility, performance, and connectivity.

Surface Laptop 3 redesigned from the inside out

Keeping the same design on the outside that everyone loves, Surface Laptop 3 is completely redesigned on the inside and delivers much faster performance with no added weight or thickness. It’s been redesigned to further improve serviceability, enabling a Microsoft Authorized Service Provider to easily remove or replace solid-state drives. The 2496 x 1664 resolution PixelSense display is brighter than and consumes less power.

Surface Laptop now offers a full metal finish including the keyboard cover. In addition to the two Alcantara color options offered with the 13.5-inch Surface Laptop 3, there are now two additional full metal color choices available in both 15-inch and 13.5-inch devices.

The typing experience on the backlit keyboard is also optimized for readability in various lighting conditions, making it quieter and more comfortable than before. We have also added accessibility bumps on F4, F8, and power button keys to further improve the experience.

Our 2-in-1 form factor reimagined: Surface Pro X

Surface Pro X is the thinnest ever Surface Pro at 7.3mm and features an all new backlit keyboard with a wireless charging for the new Surface Pen. And there are two USB Type-C ports and a Surface Connect port.

The custom-built ARM processor is the result of a 3-year collaboration with Qualcomm. Our goal was to build the fastest ARM-based Windows 10 device. It offers laptop-level performance that’s capable of meeting the most demanding requirements from commercial customers. The Microsoft SQ1 chip runs at 3GHz and the graphics processor is capable of 2.1 teraflops; it can also drive two 4k monitors at 60Hz. Surface Pro X features a built-in 4G LTE Advanced Pro modem that supports both nano SIM and eSIM.

Surface Pro X runs Windows 10 Pro, so you can domain join or Azure AD join, and manage these devices with your existing tools and they’ll also run your existing 32-bit Windows apps.

Fast charging

All devices announced today support fast charging, allowing you to charge the battery up to 80 percent in about an hour.

Manageability focus across the portfolio

It’s important to point out our continued focus on making sure that Surface devices are easily customized and managed at scale. You can use the Windows Autopilot deployment service as part of Surface order fulfillment to get your devices business-ready without needing to reimage them. Surface Enterprise Management Mode (SEMM) is also shared across Surface products. SEMM enables you to manage aspects of the hardware at the firmware level.

To learn more, check out today’s Microsoft Mechanics episode with Jochen Siegl for an insider look at each new device. And go to www.microsoft.com/surface for all things Surface.
Click to expand...

Source: https://techcommunity.microsoft.com/...nd/ba-p/888062

Roohi_Taj · Oct 7, 2019

Surface Pro 3

Hi ChrisWaters3,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below information:

Does the battery drain out, if the tablet is not connected to peripherals?

Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)

I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
However, I suggest you to follow the troubleshooting steps mentioned below:

Method 1: Check the drivers.

Step1: Battery driver

Press Windows andR
key together on your Keyboard.

Type devmgmt.msc and hit enter.

Click on view on top > Select Show hidden devices.

Expand the Batteries option from the list.

Select the ACPI Compliant Control Method Battery> right click on the driver and click on
Properties.

Click on Driver tab > check if you have the option to
Roll Back Driver.

If yes, Roll back the driver or uninstall it and restart the computer.

Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

Step 2: Keyboard driver.

In the Device manager, go to ‘Other devices’, you will find
Unknown devices.

Double tap on the unknown device > click on
Driver tab> click on update driver.

Select browse my computer for driver software> Click on Let me pick from a list of device drivers

Select keyboard, then click ‘Next’.

Select HID Keyboard device and click finish.

Method 2: Run the toolkit.

Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

I would suggest you to run the toolkit provided by Microsoft on
Fix common Surface
problems using the Surface Diagnostic Toolkit

If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
Surface Pro 3 Battery
FAQ for the Surface Pro Embedded Controller Firmware update.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

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