Windows 10: Surface screen goes dark after driver update

Discus and support Surface screen goes dark after driver update in Windows 10 Drivers and Hardware to solve the problem; after display driver update causes black screen then Have to go to boot in to recovery point and go with included Microsoft basic display driver.... Discussion in 'Windows 10 Drivers and Hardware' started by RoryChrane1, Jun 27, 2020.

  1. Surface screen goes dark after driver update


    after display driver update causes black screen then Have to go to boot in to recovery point and go with included Microsoft basic display driver.

    Brightness stuck on 100%

    No camera found it is built in

    No windows hello since no camera

    Battery drains 70% faster due to display bright

    Downloaded surface firmware and driver package,, as soon as display driver loads goes to black screen requires restore to see screen again.Desert windows. Loaded clean windows twice no help at all.

    :)
     
    RoryChrane1, Jun 27, 2020
    #1

  2. Screen goes dark

    My screen goes dark after 1 minute of non-use. I have it set to go dark after 20 minutes using Settings, Power. Why is it not taking? Please help
     
    TillieLuna, Jun 27, 2020
    #2
  3. Marten_g Win User
    SCREEN GOES DARK AFTER UPGRADE

    I friend have buy a new Lenovo B50-30, 2 Days ago and have same problem.

    When he plug in to charge the screen goes dark.

    I have try to help him, we have update all drivers but no respons.

    The problem seems to be a sync problem in software/drivers with the screen->keyboard->Power supply.

    We have found that if you press the
    F11, so increases the brightness of the screen. And you can work

    with computer. But after you have shut off you must use F11 again.

    Normally the keybord use F11 for decrease brightness (-) and F12 for increase brightness (+)

    The features have been thrown about

    *******
     
    Marten_g, Jun 27, 2020
    #3
  4. Geethu B Win User

    Surface screen goes dark after driver update

    Laptop Screen goes dark when I Plug in or plug out.

    Hi Haifz,

    Thank you for contacting Microsoft Community. I understand that your laptop screen goes black while plugging the charger.
    I will surely help you to fix this issue.

    To understand the issue better, let me know what is the model number of the laptop?

    This issue could have occurred due to these reasons:

    • Outdated or corrupt driver.
    • Missing Windows Updates.

    Try the steps listed here:

    Method 1:

    I suggest you to install all the available Windows Updates and check if it helps.

    Method 2:

    If the issue persists, I suggest you to download and install all the latest device drivers including graphics and chipset driver from the computer manufacturer website.

    http://support.asus.com/download/Options.aspx?SLanguage=en&type=1

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Jun 27, 2020
    #4
Thema:

Surface screen goes dark after driver update

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