Windows 10: Surface Studio stuck in UEFI boot loop after update - next steps?

My Surface Studio running Windows 10 is stuck in an UEFI boot loop. I could use advice on what to try next.


I have tried using the recovery drive I created a few days before this issue started. Startup Repair couldn’t repair the PC and didn’t generate a log file. I couldn’t revert to a previous version. Recovering from the drive I created fails “there was a problem recovering your PC”. Recovering from a drive generated by Microsoft download for my device fails same error.


I’m at a loss of what I can try next.

:)

 

Surface Pro stuck in SURFACE UEFI screen reboot loop

Please follow the instructions suggestions by MVP, Barb Bowman in the following thread:

https://answers.microsoft.com/en-us/surface/for...

 

Surface Pro 4 stuck booting to Surface UEFI? Loop

Hi Grace,

The sudden shut down that you've performed could've damaged your boot configuration causing your device not boot properly and stuck on the
UEFI screen. As an initial step to restore your device, we suggest that you proceed in creating a boot media and perform an automatic repair. To do this, follow the steps provided on this

support article about the recovery options in Windows 10. Click the drop-down arrow for the
Use Installation media to restore or reset your PC topic to view the appropriate steps. Once you're done check if you'll be able to boot your device normally.

We'll appreciate if you can send us an update.

 

Surface Pro stuck in SURFACE UEFI screen reboot loop

Andre,

Thanks for pointing me at that but I'm afraid it didn't work - only got me back to the SURFACE UEFI screen.

I'm really struggling with this and may have to return the device. Pity, it's a replacement for my previous Surface 4 pro with which I was very happy (in fact typing this on it).

Thanks again

ZB