Windows 10: Surface tablet 2 stuck in a reboot loop.

The Surface tablet 2 I got today will not boot and is stuck in a reboot loop. Thanks

:)

 

Surface Pro stuck in SURFACE UEFI screen reboot loop

Please follow the instructions suggestions by MVP, Barb Bowman in the following thread:

https://answers.microsoft.com/en-us/surface/for...

 

Rebooted Surface Pro 4 with the USB which installs Windows 10 but it's stuck on Windows setup

Rebooted again the surface pro 4 since it was stuck booting to Surface UEFI followed the same instructions as the lady who posted this question "Surface Pro 4 stuck booting to Surface UEFI? Loop". Did all the steps but when it came to setting up windows
I can't click on anything in the windoes setup, I can't even click next to continue to the next step. Funny thing is that if I remove the USB and open the Surface UEFI I can press and interact with the screen.

Please help before I smash this tablet, I've been frustrated for days. It shouldn't be this frustrating to use a product that's catered to everyone.

 

Stuck in Reboot loop after power cut

Hi,

We understand your concern and appreciate the time and effort that you have invested in to fix the issue.

Before we proceed, I would like you to state which troubleshooting steps have you performed bedsides the mentioned to fix the issue.

As per the description, I suspect that you might be stuck in a reboot loop. I suggest that you perform Power Drain and check if it helps

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Hope this helps

Regards