Windows 10: Surface Tablet/Laptop issues with sleep and resolution

Discus and support Surface Tablet/Laptop issues with sleep and resolution in Windows 10 Drivers and Hardware to solve the problem; Hi,I have a surface laptop 3 with surface dock and dual Samsung UJ590 4k monitors. When the surface goes to sleep and then trying to wake it up it does... Discussion in 'Windows 10 Drivers and Hardware' started by Armin C, Jul 28, 2021.

  1. Armin C Win User

    Surface Tablet/Laptop issues with sleep and resolution


    Hi,I have a surface laptop 3 with surface dock and dual Samsung UJ590 4k monitors. When the surface goes to sleep and then trying to wake it up it does not bring the monitors back from sleep. I have to turn the monitors off and then turn them back on. Even then 2nd external display gets set to disconnected under display settings.The other issue is 4k resolution. I can't do 4k on both monitors, 1 is 4k and another is 1080p. Sometimes resolution is grayed out.Tried other devices as well, Surface Pro 7's, 6's, surface book 2's with surface docks and the same type of monitors.Same issues on any of

    :)
     
    Armin C, Jul 28, 2021
    #1
  2. Brink Win User

    Boot Surface Laptop to USB - no Volume button

    Hello Jimmy, Surface Tablet/Laptop issues with sleep and resolution :)

    This doesn't list the "Surface Laptop", but you might give it a try to see.

    *Arrow Boot Microsoft Surface from a USB device

    Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

    *Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials
     
    Brink, Jul 28, 2021
    #2
  3. Surface Pro 4 screen not turn on after sleep

    Hi, thank you. I could restart my surface pro 4 but still could not fix the Surface Pro 4 screen not turn on after sleep. I am still looking forward to hearing more suggestions to fix the black screen after sleep.

     
    SokthearithYi, Jul 28, 2021
    #3
  4. Brink Win User

    Surface Tablet/Laptop issues with sleep and resolution

    New Firmware and Driver Updates for Surface Laptop 2 - Oct. 23 Surface

    Source: https://support.microsoft.com/en-us/...update-history
     
    Brink, Jul 28, 2021
    #4
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Surface Tablet/Laptop issues with sleep and resolution

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