Windows 10: Surface typecover: press one key but it comes out as two.

Recently I find that my Enter key behaviors abnormally. I used a keyboard testing software and found out that when I pressed the Enter key, both Enter and Esc key were detected, and when I pressed the Esc key, both were detected too. Also, F4 and F5 are "linked" in the same manner - press one, detects two.


I've updated the system and the driver, cleaned the connection pins, but the problem remains.

:)

 

Surface Pro 4 screen active when type cover closed and external monitor in use.

I have the issue with the screen coming back on and so do others: screen surface pro 2017 turns on after typecover closed

 

Error code 43 while trying to access TypeCover on Surface Pro 4 after installing the latest update on Windows 10

Hello Mik,

As you are facing issues with accessing the TypeCover, we will help you with this issue.

I would like to inform that this might have occurred due to corrupted/ outdated drivers on your device.

Do let us know the latest update installed on your device that is causing this issue?

Follow the below to know the latest update installed on your device:

Press Windows key, type Windows update
and select Windows Update Settings. Click on
Advanced options, click on View your update history
to view the latest updates installed.

I suggest you to hide the Windows Updates and try the below troubleshooting steps.

Step 1:I would like to inform that, Microsoft has also released a troubleshooter that allows you to hide updates and thus prevent Windows from reinstalling them until a revised version becomes available.

Download the troubleshooter wushowhide.diagcab from Microsoft; it’s a standalone application, no installation required.

Refer: How to temporarily prevent a Windows or driver update from reinstalling in Windows 10


Step 2: After hiding the updates, try
to run Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 3: I suggest you to refer to the below Microsoft help article about the Device Manger error codes, follow the suggestions as per the error codes and check if it helps.

Error codes in Device Manager in Windows


Hope it helps. Get back to us with an updated status of the issues with accessing the TypeCover for further assistance.

Thank you.

 

Surface typecover

Have you tried these troubleshooting steps?

Troubleshoot your Surface Type Cover or keyboard - Microsoft Support

https://support.microsoft.com/en-us/help/402347...

Reinstall the Surface Cover driver

If shutting down doesn't fix the problem, try reinstalling the driver for your Surface Cover.

Select the search box in the taskbar, enter device manager, and select Device Manager in the results.

Expand Keyboards.

Right-click Surface Type Cover Filter Device.

Select Uninstall > OK.

Restart your Surface. It'll automatically download and install the Surface Cover driver the next time you connect to the Internet.