Windows 10: Surface Ucsi Device Error Code 43. USB-C to HDMI facing issues.

Discus and support Surface Ucsi Device Error Code 43. USB-C to HDMI facing issues. in Windows 10 Drivers and Hardware to solve the problem; Hi all, I have been using an external monitor with my Surface Book 2 for a couple months now via a USB C to HDMI connection. A few days back the... Discussion in 'Windows 10 Drivers and Hardware' started by jonnehbravo, Mar 16, 2019 at 1:57 AM.

  1. Surface Ucsi Device Error Code 43. USB-C to HDMI facing issues.


    Hi all,

    I have been using an external monitor with my Surface Book 2 for a couple months now via a USB C to HDMI connection.

    A few days back the connection started disconnecting and immediately reconnecting sporadically. I.e. the monitor turns black, then back on again with the USB connected sound effect every time this occurs. Looking at the Device Manager, have noticed that under Universal Serial Bus controllers there is a yellow exclamation mark beside the Surface Ucsi Device, with "Windows has stopped this device because it has reported problems. (Code 43)".

    Uninstalling and reinstalling all drivers did not help. Windows is fully updated.

    Thanks.

    :)
     

  2. Code 43 USB device not recognised

    Hi Vishnu,

    Thank you for posting in Community, we understand your concern and we will try our best to help you resolve the issue.

    Error Code 43 is a Device Manager error that means the following:

    Windows has stopped this device because it has reported problems. (Code 43).

    When you get this error with USB devices it’s because one of the drivers controlling the device notified the operating system that the device failed in some manner. This can be because of corruption in one of the loaded drivers and the driver cache just
    needs to be flushed. An alternative to resolve this issue is to perform
    Power Drain
    , to do so follow the steps below

    • Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
    • Press and hold the Power button for 30sec.
    • Plug the charger/power cord and restart system

    I would also suggest that you refer to the Microsoft Article provided in the link below for more troubleshooting methods

    https://support.microsoft.com/en-us/kb/310123

    Hope this information helps.
     
    Vanessa Sohtun, Mar 16, 2019 at 1:59 AM
    #2
  3. USB device not recognized (Code 43)

    Hi David,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    Method 1: I would suggest you to run
    Hardware and devices troubleshooter and see if that helps!

    a) Open Control Panel.

    b) Write Troubleshooting in the search box right up corner and hit enter.

    c) Click on Troubleshooting tab.

    d) Click on view all option on the upper left corner.

    e) Select the Hardware and Device options from the list.

    f) Click Next to run the Hardware and Device
    Troubleshooter.

    Method 2: Disable and re-enable all the
    Universal Serial Bus controllers (USB) controllers.

    The USB controllers represent the USB ports in Device Manager.

    To disable and re-enable the USB controllers, follow these steps:

    a) Open Device Manager.

    b) Expand Universal Serial Bus controllers.

    c) Note: You might have to scroll down the list to find this item.

    d) Right-click the first USB controller under
    Universal Serial Bus controllers
    , and then click Uninstall to remove it.

    e) Repeat the above step for each USB controller that is listed under
    Universal Serial Bus controllers.

    f) Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and

    g) Reinstall all the USB controllers that you uninstalled.

    You may also refer the below link and follow the suggestion of
    Winston M replied on January 19, 2014. Check if that helps:

    windows 8 code 43 usb device not recognized

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
  4. Surface Ucsi Device Error Code 43. USB-C to HDMI facing issues.

    Unknown USB Device Error code 43

    Hello! I'm having quite some difficulty figuring out what's causing this, I hope someone can help me sort this out. So out of nowhere, one day I started my PC in the morning and got a pop up window saying that a USB device was unable to install. I head to Control Panel and find it listed under "Unspecified" and it's named "Unknown device". I click it and go to the "Hardware" tab and see it says "Universal Serial Bus Controller". It says this beside Location: "Port_#0001.Hub_#0003" and this for Device Status: "Windows has stopped this device because it has reported problems. (Code 43)" and lastly, the producer is Microsoft apparently and this is the Driver Date: 21/06/2006.

    One very strange thing, however, is that my PC waits at the manufacturer boot screen way longer than usual. I look through my PC and while I'm in the manufacturer logo screen my Motherboard has a digital number showing "98". After I pass the manufacturer logo screen however, I boot normally fast. (I'm guessing it's not the SSD since the code 98 means it's searching for something? Normally it would be A1 or A2 or something I don't remember). I had recently (Not even a week ago) installed an SSD and my boot speeds were amazing and they still are, it's just this manufacturer logo screen that takes a long time.

    Motherboard:

    AsRock Fatal1ty Z68 Professional Gen3

    Things I've tried:

    Checked driver updates for it in control panel
    Installed drivers from my motherboard CD
    Checked windows update (nothing)
    Plugged and unplugged all USB devices (Issue still persisted)

    USB Devices plugged in currently:

    Logitech Mouse
    Razer Keyboard
    Logitech Webcam
    HP D110 Printer

    Screenshots of issue:

    https://www.flickr.com/photos/109253356@N06/14799816778/

    https://www.flickr.com/photos/109253356@N06/14966612586/

    https://www.flickr.com/photos/109253356@N06/14803076978/
     
    Vegetables102, Mar 16, 2019 at 1:59 AM
    #4
Thema:

Surface Ucsi Device Error Code 43. USB-C to HDMI facing issues.

Loading...
  1. Surface Ucsi Device Error Code 43. USB-C to HDMI facing issues. - Similar Threads - Surface Ucsi Device

  2. Onboard Bluetooth Not working - Unknown USB Device (Device Descriptor Failed) (Code 43)

    in Windows 10 Drivers and Hardware
    Onboard Bluetooth Not working - Unknown USB Device (Device Descriptor Failed) (Code 43): Hello; PC Specs: Motherboard: ASRock x470 Master/SLI CPU: AMD Ryzen 5 2600X RAM: 16GB DDR4 GSkill The motherboard has onboard Bluetooth and Wireless capabilities. I've been utilizing the onboard Bluetooth since I've gotten built the system months back. Attempted...
  3. USB Driver error code 43

    in Windows 10 Drivers and Hardware
    USB Driver error code 43: Windows 10: Unknown USB device drive error and getting error message as "Device Description Request Failed) Driver Error" "Windows has stopped this device because it has reported problems (Code 43)". This is on my Dell Studio XPS 435T/9000. I have seen the reply on Aug 10...
  4. Error Code 43

    in Windows 10 Installation and Upgrade
    Error Code 43: After i do install new ram, my graphic card ( nvidia 840m ) can't be fixed and that comes up error code:43 , I've done doing reinstall the driver but there's nothing happen, i need your help pls, tq...
  5. error code 43

    in Windows 10 BSOD Crashes and Debugging
    error code 43: When I try to record a gameplay using my HD60s capture card, Windows suddenly stops the the USB 3.0 host controller and I receive an error code 43. Sometimes this issue occurs mid recording so it is rather irritating....
  6. Unknown USB device(device descriptor request failed Code 43

    in Windows 10 Drivers and Hardware
    Unknown USB device(device descriptor request failed Code 43: Hi, I have been unable to resolve the above error, with Hardware trouble shooter, uninstalling USB etc. Windows 10 is fully updated. Please can you assist. Many thanks Rashid...
  7. error code 43

    in Windows 10 Drivers and Hardware
    error code 43: pc does not recognize camera, went through several fixes to no avail cannot find camera in device manager to uninstall checked all in device manager, reinstalled camera from canon site, still doesnt show up. any ideas? Thanks in advance...
  8. USB headset 7.1 - Unknown USB Device Error Code 43 (Windows 10)

    in Windows 10 Drivers and Hardware
    USB headset 7.1 - Unknown USB Device Error Code 43 (Windows 10): Hi, everyone. I have a problem with my new computer. While I updated my new OS (from Windows 7 to Windows 10), my USB headset 7.1 (Asus strix dsp) didnot work at present. My headset is fine when I was using Windows 7. While I check the problem, my computer display: Unknown...
  9. USB SuperSpeed error code 43

    in Windows 10 Drivers and Hardware
    USB SuperSpeed error code 43: Win 10 ver 1709. Device Manager always reports the SuperSpeed has a problem. I have tried uninstalling, updating drivers and a Win 10 online reinstall (repair upgrade?). No change. I installed Win 7 to a spare drive and it finds no USB problems. Also, in Dev Mgr, Win 7 does...
  10. (Code 43) USB WINDOWS 10

    in Windows 10 Drivers and Hardware
    (Code 43) USB WINDOWS 10: I upgraded my pc to windows a long time a go the issue was after 2 months of the upgrade i decided to connect the usual cables keyboard mouse headset and on port that only works with my external usb 3.0 hdd ... for some reason i cant connect anything beside the hdd ....