Windows 10: Surface

I have problems with my surface and the fingerprint reader

:)

 

Boot Surface Laptop to USB - no Volume button


Hello Jimmy,

This doesn't list the "Surface Laptop", but you might give it a try to see.

*Arrow Boot Microsoft Surface from a USB device

Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

*Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials

 

Stuck at OneDrive screen during Surface Pro 6 initial setup

Hi,

Thank you for writing to Microsoft Community Forums.

Try the below suggested steps.

Method 1

1. Unplug all the external devices except Mouse and Keyboard.
   
2. Try to reboot the device and check the status of the issue.
   

Method 2

I would suggest you to perform Power drain by following the suggested steps.

1. Press and hold the Power Button down for 30-40 seconds.
   
2. Hold the Volume Rocker up and Power ON for almost 20 second.
   
3. Release the power button and wait for next 10-15 seconds.
   
4. Press the power button to turn on your Surface and check the status of the issue.
   

Hope it helps.

Muralidhar

Microsoft Community Moderator

 

Surface Pro 4 not working properly.

Hello,

Thank you for the reply.

I suggest you follow the steps below to fix issues with audio and check if that helps

1. Right click on the
   speaker icon which is on the bottom right corner.
   
2. Select Sound option
   from the list.
   
3. Under Playback tab, Right click on
   speakers\headphones.
   
4. Select Advance option.
   
5. Under Advance tab, click on
   Restore Defaults.
   

If the issue still persists, you can also try the steps from the following article to

troubleshoot Surface sound and audio accessories.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator