Windows 10: suspicious apps

a suspicious app shows up on my pc; looks like a virus

:)

 

Mail app will not open on 10041.


Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Magic Puzzles suspicious crash

Hi Maggie,

Microsoft never pro-actively encourages customers to contact certain numbers for assistance with "technical issues". The messages you are receiving are consistent with fraudulent activities that may harm your property.

If you are referring to Magic Jigsaw Puzzles app that was developed by
ZiMAD, we suggest you report the app immediately. To do so, follow these steps:

• Open this link.
  You may open it through Microsoft Store or through a browser.
  
  
  
• Scroll down, sign in, and report the app.

Lastly, we suggest you refrain from contacting or downloading anything related to the messages you are receiving.

 

Turn On Windows Defender Block Suspicious Behaviors in Windows 10  

The DWORD is set to 0 and I cannot get the process you suggested in the "NOTE" portion of the tutorial to work. Two attached screen shoots will show the before and after attempts to change the Permissions necessary for access to the DWORD change.




Access is denied. (Note-Protected folder in Defender is turned off)