Windows 10: sustem freeze followed by blue screen of death.

Discus and support sustem freeze followed by blue screen of death. in Windows 10 BSOD Crashes and Debugging to solve the problem; Greetings, i had this issue for long ago, i don't remember whats the trigger to be honest, but here it is. when i use Adobe Premiere pro 2019 or... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Moataz Abo Sdera Ali, Mar 1, 2019.

  1. MOATAZ ABO SDERA ALI
    Moataz Abo Sdera Ali Win User

    sustem freeze followed by blue screen of death.


    Greetings,


    i had this issue for long ago, i don't remember whats the trigger to be honest, but here it is.


    when i use Adobe Premiere pro 2019 or 2017 in editing or rendering i get this random system total freeze then after 30sec followed by bluescreen of death, with either driver power state failure or watchdog violation.

    this also happens when i try to exit (quit) LOTRO - game.

    there is nothing showing on Event Viewer

    i updated all the drivers, reinstalled windows from scratch with latest updates.


    contacted customer support over chat (and they took over my laptop via remote control app) and no luck at all


    Link might be helpful -> Ms Info file - DxDiag


    its getting annoying to me, since i cant use my laptop for work, or even gaming.


    I would appreciate your help.

    :)
     
    Moataz Abo Sdera Ali, Mar 1, 2019
    #1
  2. RYAN PAG
    Ryan Pag Win User

    Blue screen of death issue

    Hi Malcolm,

    Blue screen of death error can be caused either by hardware failure or software compatibility. To help you resolve the blue screen of death issue, we would like to get more information:

    • Please provide the complete stop error message that you are getting.
    • Were there any changes made prior to the issue?

    We recommend following the troubleshooting steps in the article:
    Troubleshoot blue screen errors

    Should you need further help, you're always welcome to post back.
     
    Ryan Pag, Mar 1, 2019
    #2
  3. NACHAPPA C K
    Nachappa C K Win User
    Blue Screen of death

    Hi Cruize,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Are you able to boot to the desktop?
    • What is the exact error message you get on the screen?
    I would suggest you refer to the following Microsoft article on
    Troubleshoot blue screen errors and check.

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Reference: Refer to the following Wiki article created by ZigZag3143 (MS - MVP) on
    Blue Screen of Death (BSOD).

    BSOD Finding and fixing them

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Mar 1, 2019
    #3
  4. EILEEN GAL
    Eileen Gal Win User

    sustem freeze followed by blue screen of death.

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Mar 1, 2019
    #4
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sustem freeze followed by blue screen of death.

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