Windows 10: Switch to new user account

Hello, So I recently took over a job for someone and everytime I log into the computer it says their name and is connected to their personal email.How can I change it to mine and the work email with out loosing all the data and work stored on her "desktop". I have seen switching to a local account but if I do that is there a way for me to log back into a microsoft account or is it something that once it is done it cant be undone? Thank you[Original Title: New Employee]

:)

 

Cannot switch between user accounts

Original title: Switch user accounts

I recently added a new local administrator account on my laptop, and i've tried to switch users to the new account i just made and it wont let me switch. It doesn't list the other account when i try to switch users, and it doesnt show up on the lock screen
like it normally would.

 

New Account/User Issues

Hi,

When you create a new user account, Windows uses the Default user profile as a template to construct the files for the newly created user account. You might be experiencing issues creating new accounts due to a corrupt Default profile. To
resolve the issue, we suggest reinstating the Default folder in the
Users directory by following these steps:

• Log in as an administrator.
• Open the C:\Users folder using Windows Explorer.
• Rename the Default user profile folder to Default.OLD.
• Download a zip of C:\Users\Default from a Windows 10 installation that doesn't have this problem.
  
• Unzip the non-corrupt Default profile into C:\Users.
• Try logging in to the new user account and check if the problem is resolved.

Let us know how it turns out.

 

Cant switch users in Windows 10

Hi Sarah,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.



Please share a few details:

• 
  What exactly happens when you try to switch users?
  
• 
  Do you receive any error message/code?
  
• 
  Did you make any changes to the computer prior to this issue?
  

I suggest you to follow the below steps to Switch users.

• 
  Press Ctrl + Alt + Del key altogether.
  
• 
  Click on Switch User.
  
• 
  Select the user with which you want to login.
  

If computer starts up with a user other than the one you want, login to that user account and switch user to the account that you need and check.



Hope this information helps. Do contact us for further queries. We will be happy to assist you.



Regards,

Jenith