Windows 10: Switch users at login screen not working, Please help!

I have windows 10 device, but I forgot its password. For some reason, I can't even switch the user. Every time I reboot it, it just displays the password screen. I've also read a lot of other sources, but all of their solutions can only be done after I have logged in. Is there a way to switch users to admin or other users without logging in at all?

:)

 

Cant switch users in Windows 10

Hi Sarah,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.



Please share a few details:

• 
  What exactly happens when you try to switch users?
  
• 
  Do you receive any error message/code?
  
• 
  Did you make any changes to the computer prior to this issue?
  

I suggest you to follow the below steps to Switch users.

• 
  Press Ctrl + Alt + Del key altogether.
  
• 
  Click on Switch User.
  
• 
  Select the user with which you want to login.
  

If computer starts up with a user other than the one you want, login to that user account and switch user to the account that you need and check.



Hope this information helps. Do contact us for further queries. We will be happy to assist you.



Regards,

Jenith

 

Keyboard stops working after switching users...

Hi,

I have a very annoying issue that hast started to happen a few days ago. Basically when I switch users keyboard stops working.

Steps:

• Start PC
• Log in as user A - Keyboard works fine
• Switch User B - login screen is displayed and keypboard works to enter password
• User B descktop is displayed
  • Keyboard does not work
  • Mouse works
  • Strange behaviour - the system seems to act like the Enter key is stuck down (which it isn't). If I open word to a new document (using mouse) it just inserts new lines into the document... like I am holding the enter key down

I've tried a different keyboard and still the same issue.

Any ideas?

 

Cannot see/login into other users at Login or Switch Users


Hi all,

My computer has three users on it (John, Lawrence, and Elizabeth). The problem right now is that John is the only one that can login to the computer.

For Lawrence and Elizabeth, their users don't appear at the login screen (not even in the bottom left hand corner). When the computer starts up, John is already selected to login and just has to input his password.

Also, when logged in as John, you are not able to see the "Switch User" button when clicking on the top left button of the start menu.

I have tried following already:

1. Running the "secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbos" script in the command prompt
2. Using the lusrmgr.msc to add the users

I have attached a screenshot that shows how there are multiple users on the computer, but there is no "Switch User" option available.

Anyone know what is going on and how to fix it?

Thank you,
John Panzo