Windows 10: synaptics fingerprint not working properly after windows 10 1903 update

Ever Since I have upgraded my windows 10 to 1903 on june-17th-2019, the synaptics wbdi is not at all working properly (for Windows Hello)

when I open Device manager>Biometric Devices>Synaptics WBDI>properties: "this device cannot start. (code 10)"


Although its working sometimes, (may be around 2/10 times) but mostly its not working - there is no "fingerprint" option in "Sign in options" (in login screen)


My laptop model: Lenovo ideapad 520 15IKB (81bf)

i have done all of the common workouts and maneuvers:

1) Updating the Windows 10 to latest update.

2) uninstalling and again re-installing the synaptics wbdi drivers from Lenovo drivers (official mfg.'s)

3) updating the driver from device manager>update driver (let windows search for the updates)

4) Checked and made sure that all (other) drivers on my laptop are latest/working properly.


note: before upgrading to windows 10 1903 it was working fine.

:)

 

Synaptics WBDI fingerprint driver not working on Lenovo Ideapad 520 after Windows 10 1803 Update

Has anyone else experienced their Synaptics WBDI fingerprint driver giving the error:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed} in Synaptics WBDI - SGX

Or This device cannot start. (Code 10) in Synaptics WBDI

The requested operation was unsuccessful.

The fingerprint reader was working fine before the 1803 update but the driver appears to have failed after the update.

My driver version is 5.5.2620.1050.A_NonSGX about 30 May 2018 and this is the latest driver available.

Does anyone have a link from Lenovo or Microsoft to a more reliable driver?

Thank you.

 

Fingerprint reader not working

Thanks for the response. We need to update the driver associated to fingerprint hardware to help resolve the issue. Follow the steps below:

• Go to Control Panel --> Device Manager.
• In the Device Manager, click Biometric Devices and expand the list. The fingerprint sensor is listed as a
  Synaptics FP Sensor, depending on the model of your system.
• Right click on the device and choose Properties.
• In the Properties, click “Driver” tab.
• Click “Update Driver” for searching updated driver package even if the driver is up-to-date.

Let us know if this works.

 

Synaptics WBDI fingerprint driver not working on X1 Yoga after Windows 10 1803 Update

Has anyone else experienced their Synaptics WBDI fingerprint driver giving the error:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

{Operation Failed}

The requested operation was unsuccessful.

The fingerprint reader was working fine before the 1803 update but the driver appears to have failed after the update.

My driver version is 5.1.330.26 and this is the latest driver available. Does anyone have a link from Lenovo or Microsoft to a more reliable driver?

Thank you.