Windows 10: Synaptics touchpad not working after Windows 10 upgrade

Discus and support Synaptics touchpad not working after Windows 10 upgrade in Windows 10 BSOD Crashes and Debugging to solve the problem; HI there, I have an HP Envy laptop, running Windows 10. My touchpad has completely stopped working, even after restart. The Touchpad (Synaptics SMBus... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HarryBingham1, Oct 12, 2019.

  1. Synaptics touchpad not working after Windows 10 upgrade


    HI there, I have an HP Envy laptop, running Windows 10. My touchpad has completely stopped working, even after restart.


    The Touchpad (Synaptics SMBus ClickPad) doesn't show up in Device Manager, until I hit View / Show Hidden devices. When I try to update drivers, it tells me the correct drivers are already present. When I disable, then re-enable the touchpad, nothing happens. The problems arose right after a Windows 10 update which I'm going to guess has a bearing on this.


    Please help. I'm going nuts!

    :)
     
    HarryBingham1, Oct 12, 2019
    #1
  2. Vaio 7 Win User

    Latest Synaptics Touchpad Driver for Windows 10


    After updating from b. 10240 to 10586.3 ( W 10 x64), Windows installed an older version of Synaptics 19.0.15.2, before I had 19.0.19.1.
    Also now, in Device Manager, it's listed under PS/2 Port touchpad, before it was SmBus.
    Windows Update does no longer provide 19.0.19.1 driver, Why??
    What are the recommended steps to get installed manually the latest Synaptics driver because with the currently installed driver, mouse scrolling does not work for Start menu - All apps, with 19.0.19.1 it used to work.
    Also what is the name of the x64 .inf to use for update synSmbDrv.inf or SynPD.inf??
    Thank you.
     
    Vaio 7, Oct 12, 2019
    #2
  3. moh abdo Win User
    Synaptic touchpad not working after Windows 10 upgrade

    Original title: synaptic touchpad

    after upgrading to windows 10 synaptic touchpad stopped to work correctly

    it is the latest version from windows update on manufacturer web they refer me to windows update the same there are no update on synaptic website

    to force it work I have to load my profile every time I start windows
     
    moh abdo, Oct 12, 2019
    #3
  4. Synaptics touchpad not working after Windows 10 upgrade

    Synaptics touchpad settings or gestures missing in windows 10

    Hi Rajiv,

    Thank you for writing to Microsoft Community Forums.

    1. Since when are you facing this issue?
    2. Were there any changes made to the computer prior to this issue?
    3. What is the version of your Windows 10 computer? (To check the version of your Windows 10, you can refer

      See which version of Windows 10 you have
      ).

    Meanwhile, I would suggest you to follow the steps mentioned in
    Fix touchpad problems in Windows 10
    and check if this helps.

    You may also try the troubleshooting steps mentioned in the section Troubleshooting when TouchPad does not work from Using the TouchPad or ClickPad
    (Windows 10)
    and see if this helps resolve the TouchPad issue.

    For reference, you may also refer to the suggestions from ShivamKrishn dated 06-08-2015 from

    Synaptics Device Settings not shown in mouse properties
    .

    Give it a shot and let us know of any changes.
     
    Shafeeq_Khan, Oct 12, 2019
    #4
Thema:

Synaptics touchpad not working after Windows 10 upgrade

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