Windows 10: Sync issue with Windows Mail app

Hi,I have an issue with the sync of my Junk mail in Windows Mail app. My inbox mail are getting properly synced but my junk mail is always showing empty even after I delete a mail. I use a gmail account and in the gmail app i can see my junk mail but not in the Windows Mail app.In the Junk section it states that 'Nothing Has Arrived' even after deleting a mail.* Moved from Windows Essentials/Windows Live Mail

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WIndows 10 Mail application not working properly and sync issues.

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in mail app settings.



To assist you better, please provide us the information below:

• When you say that "but cant switch that account in the app (the original account is listed as an outlook account", what exactly are you referring to?
  
• What are the troubleshooting steps which you have performed to resolve the issue?

I suggest you to refer to the suggestion provided in the Microsoft Help Article about sync settings related issues in Mail app and check if it helps.

Resolve sync issues in Mail and Calendar apps in Windows 10:

Resolve sync issues in Mail and Calendar apps in Windows 10

Please get back to us with an update on issue with syncing emails on Mail app, we will be happy to help.



Thank you.

 

Mail App no longer syncing

Hello TheLir,

The issue might arise due to mail app corruption, firewall from the security software hindering the network connection or due a proxy server internet connection

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Are you getting any error messages?

Meanwhile, I'd recommend performing the suggested steps in this article
to resolve sync issues on Windows 10 Mail app.

Looking forward to your response.

Regards.

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)