Windows 10: Syncing a bellsouth email

I had the bellsouth email account finally working for about a year. Then in August 2018 started with fix account. I finally chatted with a live person from att&t that help me fix the issue. I am having the same message again out of the blue that my bells outh account needs to be fixed. I try to goin and reenter password and by now I have tried a dozen things and nothing works. I can only get a virtual agent at at&t and her suggestions are not working. I would like to change the password, but cant get new one to accept. keeps saying need to update my bellsouth account. FRUSTRATED AND NEED HELP> Thanks

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help with bellsouth email setup

I have tried to sync my bellsouth email in windows 10 now for about a week. At one point I did receive but could not send. I tried to fix so I could send and now It will not sync at all. I have a few questions I hope someone can
help answer. MY inbound server has att.net:995 outgoing has att.net 25. Does that sound right?? Also I have created the Microsoft account with by bellsouth account, but I used another password for my Microsoft account than what I have for my email. Would
that create a problem. I have tried to chat with att to no avail , Microsoft support have asked some questions, but I could not really answer them. I would like to ask a few questions again. When I am filling in the info on the setup for the bellsouth account
in the windows mail app can the email address (mc.......bellsouth.net) and the User name be the same? Do you think the discrepancy in the bellsouth password and the Microsoft password would have anything to do with the syncing issue.

 

Bellsouth Sync Problem in Windows Mail App

Cannot sync BellSouth email via Windows 10 Mail app. New Dell came with W10

 

help with bellsouth email setup

Hello Beverly,

As it seems that you are using the Microsoft Mail app and the issue is with the Bellsouth emails, please try to run the app troubleshooter for the mail app and check if it syncs



http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

Also, now, if you are facing issues to set up the Bellsouth account in mail app in the Microsoft Account that you have created using the Bellsouth email, please redirect the query to them as they are capable to assist you further in this regard.

https://www.att.com/esupport/index.jsp

Please let us know if the issue is resolved or you need any further assistance.

Thank you.

Have a good day!