Windows 10: Syncing guest data to Microsoft account - Microsoft Solitaire Collection Data

Discus and support Syncing guest data to Microsoft account - Microsoft Solitaire Collection Data in Windows 10 Software and Apps to solve the problem; I was unable to connect my system to the game services for a while so I played as a guest and advanced pretty far with coins\points\etc. Now that I... Discussion in 'Windows 10 Software and Apps' started by Jon_W4, May 15, 2020.

  1. Jon_W4 Win User

    Syncing guest data to Microsoft account - Microsoft Solitaire Collection Data


    I was unable to connect my system to the game services for a while so I played as a guest and advanced pretty far with coins\points\etc.


    Now that I am able to connect to the game services, my live account does not have my progress. However, if I login as a guest, I see all of my progress.


    Is there a way to sync my guest data with my live account so that I can retain my coins, achievements, and progress?

    :)
     
    Jon_W4, May 15, 2020
    #1

  2. Microsoft Solitaire Collection


    I created a Microsoft Account so that I could get data saved to the cloud, then looked at version of Solitaire Collection I had installed and it too is at 3.5.11021.1, but failing any other answers , I uninstalled the Microsoft Solitaire Collection and then went to store and reloaded it, got data synced, and still have only the 4 games under daily challenges.. Thanks for the reply, but guess I will have to live with what I got
     
    frustrated, May 15, 2020
    #2
  3. Microsoft Solitaire Collection


    Once you reinstalled it how long did it take to get the data up
     
    hTconeM9user, May 15, 2020
    #3
  4. Syncing guest data to Microsoft account - Microsoft Solitaire Collection Data

    Microsoft solitaire collection problem

    Hi,

    There are a lot of possible reasons why you are having this issue, one of the common reasons is corrupted statistics file on the account. To help you reset the statistics of your main account, we suggest
    that you follow the steps below:

    • First you need to close Microsoft Solitaire Collection.
    • In Windows Explorer go to: C:\Users\<user name>\AppData\Local\Packages\Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe\LocalState\UserData\Guest\Statistic\
    • Rename Statistic.ark as old-Statistic.ark.
    • Then try to run the Microsoft Solitaire Collection.
    The statistics file will be deleted, and everything will be set back to 0.

    Kindly update us with the results.
     
    Wilfred Mac, May 15, 2020
    #4
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Syncing guest data to Microsoft account - Microsoft Solitaire Collection Data

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