Windows 10: sysprep created new admin folder

Discus and support sysprep created new admin folder in Windows 10 Support to solve the problem; I saw this problem in a very old post on this forum. I accidentally Fragged my computer after several years of no problems. I unintentionally ran... Discussion in 'Windows 10 Support' started by 10x10, Jun 16, 2020.

  1. 10x10 Win User

    sysprep created new admin folder


    I saw this problem in a very old post on this forum. I accidentally Fragged my computer after several years of no problems. I unintentionally ran sysprep. Now I have 2 admin user folders. The original Alan and the new one alanw. Can't restore from older image. The new alanw account shows in properties as Desktop-03HDQQ9. All folders Drive security settings are greyed out and I can't make any changes. I've tried everything I could find on this and I'm out of ideas. Please Help.

    :)
     
    10x10, Jun 16, 2020
    #1

  2. creating new folder problem in windows 10 creator

    Hi Gudiya,

    The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
    we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

    Creating a new folder using a keyboard shortcut.

    • Click on the desktop.
    • Press CTRL + SHIFT + N.
    • A new folder should be created.

    Creating a new folder from File Explorer.

    • Open File Explorer.
    • Hover your mouse on the location where you want to create a new folder.
    • Right-click it, go to New > Folder.

    In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
    How to perform a clean boot in Windows for the detailed steps.

    Let us know the result so we can further assist you.

    Regards.
     
    Vanessa Yar, Jun 16, 2020
    #2
  3. John Ado Win User
    John Ado, Jun 16, 2020
    #3
  4. sysprep created new admin folder

    Unable to create a new folder or rename a folder

    Hi Edver,

    Thank you for posting in Microsoft community.

    Sorry for the inconvenience caused to you. I'll certainly help you with this.

    I would like to let you know that you may not be able to rename or add a new folder from Quick access. It will allow you to open the folders that are frequently used, recently viewed files or the files/folders that are added to
    Quick access.

    If you are unable to create or rename files/folders in other folders as well, then I would suggest you to run a SFC scan.

    System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

    • Press Windows key + X, select
      Command prompt (Admin)
      to bring up elevated Command prompt.
    • In Command prompt type sfc /scannow and press enter.
    • Restart the computer.

    Hope this will help you. Keep us posted with the status of the issue to assist you further.

    Thank you.
     
    Azaruddin Syed, Jun 16, 2020
    #4
Thema:

sysprep created new admin folder

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