Windows 10: sysprep issue

Discus and support sysprep issue in Windows 10 Support to solve the problem; Hello, collegues. I have virtual machine with Windows 10 Enterprise N LTSC Version 1809 (OS Build 17763.1039). There has some configuration and... Discussion in 'Windows 10 Support' started by raven428, Apr 10, 2020.

  1. raven428 Win User

    sysprep issue


    Hello, collegues. I have virtual machine with Windows 10 Enterprise N LTSC Version 1809 (OS Build 17763.1039). There has some configuration and installed some apps for workstations deployment.

    To reach my goal I need to perform `sysprep /generalize /oobe /quit`, but I got issue. When `C:\Windows\System32\Sysprep\Panther\setupact.log` reaches line `SYSPRP ActionPlatform::LaunchModule: Executing method 'ProvPackageSysprepGeneralize' from C:\Windows\System32\ProvSysprep.dll` sysprep continue to show its window with text 'Processing generalize phase Sysprep plugins...` and running bar, but further nothing happens.

    I performed snapshots of virtual machine during configuration with some (always different) frequency. I found two closest snapshots: first with working sysprep and second with stuck as I described above.

    I already got some other issue between these snapshots. That issues was resolved by modifying policies. Other changes, unfortunately, I didn't described and unable to remember. Thus, to resolve issue I tried in wrong snapshot:
    1. rollback group policy changes, complete remove group policies;
    2. perform `sysprep` from new created user and profile;
    3. compare HKLM hives, but with no success - too much difference;
    4. perform update to kb4538461 (2020-03-10);
    5. complete replace c:\windows\system32\config from good snapshot - sysprep raised error far before `ProvPackageSysprepGeneralize` (log in replaced-HKLM.log at link bellow).

    Complete logs of `sysprep` are here. So, the question is: what else can be done to fix this issue or how to discover difference between snapshot to find the reason of stuck `sysprep`? Thanks.

    :)
     
    raven428, Apr 10, 2020
    #1
  2. John Ado Win User

    SysPrep Advice

    Hi Joseph,

    The topic that you raised is beyond the scope of support for this site which focuses more on home and personal end users. Here's what I found about SysPrep:


    However these are old articles and the process may have been changed already. You may re-post this question in

    TechNet Forums
    for further assistance.

    All the best.
     
    John Ado, Apr 10, 2020
    #2
  3. Windows 10 1709 sysprep fail

    Hi,

    I had the same problem, checked the logs and they basically said Windows was unable to remove the Miracast app.

    Tried multiple suggestions, nothing worked until I found this:

    Failed to sysprep and capture Windows 10 Fall Creators 1709

    Basically Microsoft have pushed out their 1709 image without the Miracast app installed, to fix:

    • Copy the C:\Windows\MiracastView folder from a working 1703 build into the C:\Windows directory on the 1709 machine
    • Restart and then run sysprep

    Sysprep should then run successfully!

    Josh
     
    Josh Hackett, Apr 10, 2020
    #3
  4. JonW2016 Win User

    sysprep issue

    Windows 10 Update breaks Sysprep?

    I am attempting to image a Dell E7470 with Sysprep to upload to my WDS server.

    When I run Sysprep /oobe / shutdown, it completes. However, without Generalize, I won't be able to upload it or deploy it.

    When I run Sysprep /oobe /generalize / shutdown, it reports that a fatal error has occurred. The setupact.log lists that the Miracastview app cannot be removed.

    I have attempted the Remove-appxpackage commands, but it states that it has been provisioned for the user but not all users. It says to attempt removal with Add / Remove Windows features, but it is not listed there.

    I have tried the steps in

    https://support.microsoft.com/en-us...w-cause-sysprep-error-windows-10-version-1709

    but none of this has worked either.

    I guess the answer is to not run any Windows updates before Sysprep and avoid 1709? It appears to be bad news.

    Anybody else encounter this? Any other solutions available?
     
    JonW2016, Apr 10, 2020
    #4
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sysprep issue

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