Windows 10: System Audio

why my new hp laptop not supporting higher audio formats?my 5 year old laptop used to support 192000hz but this new one is stuck at 16bit 48000hzwhen I used to click at drop down menu it shows only only one option availablePls help me

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

System Specs minor revisions and suggestions

Change: Hard Disk(s) to Storage Device(s)
Change: LCD/CRT Model: to Display Device(s):
add an Audio Device(s) = for headsets and speaker set ups.

and as others have suggested before: The option to list more than one system spec

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.