Windows 10: System Crashes

Discus and support System Crashes in Windows 10 BSOD Crashes and Debugging to solve the problem; I keep getting system crashes with the following error: WHEA_UNCORRECTABLE_ERROR (124) I have done memory tests, cpu stress, gpu stress. Was not... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by whitevoyager, Apr 26, 2019.

  1. System Crashes


    I keep getting system crashes with the following error: WHEA_UNCORRECTABLE_ERROR (124)


    I have done memory tests, cpu stress, gpu stress. Was not able to find anything of concern when trying to reproduce.

    Here is the dump:


    4: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffff9581a65328c8, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING: 10.0.17763.437 (WinBuild.160101.0800)

    DUMP_TYPE: 2

    BUGCHECK_P1: 0

    BUGCHECK_P2: ffff9581a65328c8

    BUGCHECK_P3: 0

    BUGCHECK_P4: 0

    BUGCHECK_STR: 0x124_AuthenticAMD

    CPU_COUNT: 10

    CPU_MHZ: d48

    CPU_VENDOR: AuthenticAMD

    CPU_FAMILY: 17

    CPU_MODEL: 1

    CPU_STEPPING: 1

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    ANALYSIS_SESSION_HOST: <removed>

    ANALYSIS_SESSION_TIME: 04-26-2019 13:48:10.0987

    ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

    STACK_TEXT:
    ffffbb0e`683805a0 fffff803`727979a9 : ffff9581`a6edf040 ffff9581`a65328a0 fffff803`72620660 fffff803`00000000 : nt!WheapCreateLiveTriageDump+0x7b
    ffffbb0e`68380ad0 fffff803`72537d68 : ffff9581`a65328a0 fffff803`7222fec1 00000000`00000000 ffffe587`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x2d
    ffffbb0e`68380b00 fffff803`72538a7b : fffff803`72620600 fffff803`72620660 ffff9581`a69f2db8 ffff9581`9fa61e10 : nt!WheapProcessWorkQueueItem+0x48
    ffffbb0e`68380b40 fffff803`7228dafa : ffff9581`9fa74170 ffff9581`a6edf040 ffff9581`a69f2d00 ffff9581`00000000 : nt!WheapWorkQueueWorkerRoutine+0x2b
    ffffbb0e`68380b70 fffff803`72256a45 : ffff9581`a6edf040 ffff9581`9fa7a140 ffff9581`a6edf040 00000065`b4bbbdff : nt!ExpWorkerThread+0x16a
    ffffbb0e`68380c10 fffff803`723d3b8c : fffff803`70ec1180 ffff9581`a6edf040 fffff803`722569f0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
    ffffbb0e`68380c60 00000000`00000000 : ffffbb0e`68381000 ffffbb0e`6837b000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c


    THREAD_SHA1_HASH_MOD_FUNC: 26acd050bd9f055d0a04825d57b9e0e6be9c1a07

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 2d7687bc4d9a24dd51c507635bc4ce8aa00fde94

    THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME:
    AuthenticAMD

    IMAGE_NAME: AuthenticAMD

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    STACK_COMMAND: .thread ; .cxr ; kb

    FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_LG_SRC_ERR_I_NOTIMEOUT

    BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_BUS_LG_SRC_ERR_I_NOTIMEOUT

    PRIMARY_PROBLEM_CLASS: 0x124_AuthenticAMD_PROCESSOR_BUS_LG_SRC_ERR_I_NOTIMEOUT

    TARGET_TIME: 2019-04-26T17:30:20.000Z

    OSBUILD: 17763

    OSSERVICEPACK: 437

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 784

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2005-12-02 02:58:59

    BUILDDATESTAMP_STR: 160101.0800

    BUILDLAB_STR: WinBuild

    BUILDOSVER_STR: 10.0.17763.437

    ANALYSIS_SESSION_ELAPSED_TIME: d72

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_bus_lg_src_err_i_notimeout

    FAILURE_ID_HASH: {f8655859-3fee-640c-0c40-8a095a5d86c0}

    Followup: MachineOwner
    ---------


    :)
     
    whitevoyager, Apr 26, 2019
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Apr 26, 2019
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Apr 26, 2019
    #3
  4. System Crashes

    Help! New system keeps crashing

    It's runing through them now. It's a step forward, as the problem was the system crashing as soon as I pressed the key to boot from the disk, it crashed before I even got to install it. When it's done, I'll burn another copy, see if that works.
     
    Ben Clarke, Apr 26, 2019
    #4
Thema:

System Crashes

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