Windows 10: System Error Log Kernel-Power EventID 137 SleepState 4

Hi,

Every time I manually put my PC into sleep mode by using StartKey > Power > Sleep, another instance of this error is recorded in System Error log:
Code: Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 9/6/2017 9:26:33 AM Event ID: 137 Task Category: None Level: Error Keywords: (4) User: N/A Computer: AO40 Description: The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>137</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000004</Keywords> <TimeCreated SystemTime="2017-09-06T13:26:33.961769100Z" /> <EventRecordID>37891</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="6432" /> <Channel>System</Channel> <Computer>AO40</Computer> <Security /> </System> <EventData> <Data Name="SleepState">4</Data> </EventData> </Event>[/quote] This entry in the log is the only evidence of error I can discern. I haven't noticed any performance degradation nor do I see any pop-up errors.

I'd be happy to just ignore these entries in the log unless there's an easy fix.

Thank you for your advice,

Dee
64x Win10 Pro V1511

:)

 

Windows 10 goes to standby on it's own, when it's idle

Well, the title pretty much says it. Windows 10 goes to sleep after 2 minutes 15 seconds after idling, regardless of the sleep settings.

I'm not sure if this is happening since installation or recently.

Also, I did a clean Windows 10 install (drive formatted, windows installed).

It's a HP ProBook 4740s. Other stuff is fine I guess...

PS Event viewer shows Kernel-Power error upon going to stand-by:

Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 4.8.2015. 7:53:46

Event ID: 137

Task Category: None

Level: Error

Keywords: (4)

User: N/A

Computer: ProBook4740s

Description:

The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>137</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000004</Keywords>

<TimeCreated SystemTime="2015-08-04T05:53:46.071578200Z" />

<EventRecordID>2092</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="3112" />

<Channel>System</Channel>

<Computer>ProBook4740s</Computer>

<Security />

</System>

<EventData>

<Data Name="SleepState">4</Data>

</EventData>

</Event>

Any ideas?

 

Remote connections to all of the 3 win10 pc's is set to off. Why is MS hijacking pc's devices on a system shutdown ????????

I should not have to run a batch file every time we get a WU to take the device out of using hibernation even after all the power options are, have been set, unsatisfied customer.

Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 12/29/2017 4:19:36 PM

Event ID: 137

Task Category: None

Level: Error

Keywords: (1024),(4)

User: N/A

Computer: DESKTOP-SVOCV7A

Description:

The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S5). This can result in reduced resume performance.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

<EventID>137</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000404</Keywords>

<TimeCreated SystemTime="2017-12-29T23:19:36.274591900Z" />

<EventRecordID>5711</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="2976" />

<Channel>System</Channel>

<Computer>DESKTOP-SVOCV7A</Computer>

<Security />

</System>

<EventData>

<Data Name="SleepState">5</Data>

</EventData>

</Event>

 

Hi there. This is not a big thing, but may be caused by the non-compatible driver. Which CPU do you have? Motherboard?

 

Hi HG,

Thanks for the reply. *Smile

CPU is AMD FX-8350

MOBO is:
Manufacturer ASUSTeK COMPUTER INC.
Model M5A97 LE R2.0 (Socket 942)
Version Rev 1.xx

Which driver do you mean?
Video adapter NVIDIA GeForce GTX 550 Ti
Driver version 22.21.13.8205

Dee

 

You're welcome.

Yours is similar to mine.

The CPU driver.

 

Hi HG,

Using Speccy, I don't see anything listed as a driver on the CPU tab.

In Device Manager > Computer > ACPI x64 based PC, I check for updates and the response is that this driver is up-to-date.

None of the entries in Device Manager is flagged.

Do you have other troubleshooting ideas?

Thank you,

Dee

 

@Dee1955

Sorry for the delay. I was out of town for the weekend.

We have the same CPU, but a little different board. To compare, I have generic Microsoft driver version 10.0.15063.0 for my CPU cores.

I tested your method for placing mine to sleep. I get a different kind of error relating to the DNS server.

The only thing I can think of is to check the Asus site including their forums to see if others have your problem. Just for grins you may want to run these two:

Run SFC Command in Windows 10 Windows 10 Performance Maintenance Tutorials

If sfc /scannow command is unable to repair corrupted or modified system files because the component store (source) is corrupted. SFC should be able to repair the files afterwards.

Use DISM to Repair Windows 10 Image Windows 10 Performance Maintenance Tutorials