Windows 10: System Interrupts / Direct X Computer problem

Huawei Matebook X Pro, Windows 10Device name LAPTOP-EA83LBJ2 Processor IntelR CoreTM i7-10510U CPU @ 1.80GHz 2.30 GHz Installed RAM 16.0 GB 15.8 GB usable System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch pointsI have a frequent more than 50% of the time but irregular problem with my computer.The computer runs very slowly even with nothing except a Windows Explorer window open for days at a time. It then recovers for a day or so. Restarting doesn't help. The problem happens at random.The most obvious sign is that something calle

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Windows 10 shows Direct x 12

Hi Jagdishservi,



Thank you for posting your query in Microsoft Community.

I apologize for the inconvenience caused. We are glad to help you.

• 
  Where have checked for the version of Direct x?
  

I suggest you to follow the below steps and check:

• 
  Press Windows + R keys together.
  
• 
  Type dxdiag in the run prompt and hit enter.
  
• 
  Now check for the version of Direct x.
  

Hope this information helps. Do contact us with the updated status of the issue. We will be happy to assist you.



Regards,

Jenith

 

System Interrupts - Problem or Symptom?

1 If your computer is still supported by its maker, are there any BIOS updates available? They can have significant effects on hardware.

2 Do bear in mind that the excessive** system interrupts problem might be caused by a misbehaving driver rather than an outdated driver. Checking for updates will have no effect in such cases but reinstalling existing drivers might. At the very least, I would suggest reinstalling each third-party driver just to eliminate driver faults as a cause.

3 I agree that stating your system specs could help. If other users recognise particular hardware that causes problems they might be able to suggest solutions or workarounds.

4 Do you have any particularly old hardware that might finally have been rendered fully or partially incompatible with the latest Windows updates?

5 Do have a look at the discussions I linked you to because one of them might help in isolating the cause of the problem.

6 What changes preceded the onset of the problem?

[** System interrupts are normal & they are essential. System interrupts that cause slow system performance by loading its resources are 'excessive' and it is those that my comments refer to.]

Denis

 

System Interrupts - Problem or Symptom?

Hi there

@Try3

computer system Interrupts are necessary -- for example it's a bit like in the real world: Say you are watching TV and the phone rings -- you can then put TV on Pause while you answer the phone and then resume the TV program after you've dealt with the phone call.

Computers use a similar mechanism -- for example if the computer wants input (keyboard etc) it will suspend processes when it gets a notification from the keyboard -- it will process that and continue. Of course keyboard input is about a zillion times slower than other processes but it has a high priority so will in general be serviced first.

Cheers
jimbo