Windows 10: System Makes Device regularly makes device disconnect sound at screen sleep with second...

I have a new up to date system HP Envy AiO with an external monitor also HP Envy. Recently purchased.


When the system goes into screen sleep Windows repeats the device disconnect sound and sometimes device connect. The system was returned to HP, they put new motherboard and reinstalled the Windows.


Out of the box, with no extra software added it still happens. After escalating to the top of customer support HP says the problem is windows. However, I also have a laptop with an HDMI port and this does not happen if I connect it to the same monitor.


Guessing, I suspect that the system likely BIOS is sending a message to Windows that is not the code it is expecting and thus windows assumes the device is disconnected. Then some other part of the system, maybe the driver, tests the port and indicates the external monitor is there. Then it cycles all over again causing the repeated noise.


If there is any tool that would allow me to check a log .e.g, event viewer and see where this process is failing I would greatly appreciate it. I did check with Intel and Nvidia diagnostic tools and that did not show anything. HP diagnostics both BIOS and system does not show any issue.


The HP escalation support person had heard of the issue, but it appears not to be consistent - that I why I suspect some code from BIOS is wrong, windows says device is gone, another part of windows or drivers, says it is connected and the whole process is over and over.


Yes, system is updated. Windows 10 Home.

:)

 

Device Disconnection sound repeated regularly


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I am hearing the sound heard when disconnecting a USB device all the time - Sometimes every 30 seconds, sometimes every minute. Sometimes not as frequent but usually very frequent.

I have noticed a few things - In task manager the Com Surrogate process closes when the sound is heard. In device manager when the sound is heard device manager refreshes.

However I can't find what's causing the issue. Is there anyone having this issue?

I may have actually fixed this by unplugging my HDMI cable in and out strangely. I am just waiting to make sure

 

Windows 10 making sound of disconnect device while in sleep mode

The disconnect device sound comes up while in sleep mode only and it keeps repeating it every 1 or 2 minutes.

 

Disconnected device sound keeps happening every few seconds

This is literally driving me to insanity.

I'm just using the pc normally and i keep hearing the sound that you hear when you disconnect a usb device.

It happens every few seconds. I opened up device manager, nothing abnormal there, but when ever i hear the disconnected device sound, the device manager refreshes the list.

I noticed also the task bar of open windows flash when it happens. I dunno why this is happening, it is driving me insane. Please help i need solutions to this problem, i don't know where to being to solve this problem.