Windows 10: System.NullReferenceException: Documents can not be null.

I've been having this issue for some time now. It only appears when I try to turn my laptop off.


This error appeared about a month ago. I tried reinstalling the windows as I acquired new SSD which got rid of the error from appearing.


But it's been about 2 weeks since I reinstalled the windows 10 and that same error is appearing.


I can just try to turn it off but it is annoying not being able to turn my laptop off without going through additional step.


I've tried searching through the discussion boards and Google but could not find any solution.


I haven't tried reinstalling the .net framework yet though I fear it'll only be temporary fix.


Someone please help me?

:)

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.

 

Programs not working

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

Corel Documents

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

• Have you tried installing latest version of coral document?
• Is it happening only with specific document or all document?
• Did you make any changes prior to this issue?

You may follow the steps provided below and check if it helps to resolve the issue

I suggest you to uninstall and reinstall the Coral software. Try to install the latest Coral software from the manufacturer web site and check if it helps, if the issue persist try to install in compatibility mode

Method 1: Compatibility mode

I would suggest you to install the latest available software on manufacturer's website in compatibility mode.

Follow the steps below on how to install software in compatibility mode:

1. Download the software from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the software and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the software install and then check the functionality.

And, also install all the software from the manufacturer web site.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.