Windows 10: system power off fail

after new update 19042.746 20H2 my Toshiba Satellite laptop does not power off / or sleep so I must long press power button to off but it restarts normally. I tried many things to solve this problem but all didn't work and i dont want to uninstall the new update. what is the solution

thanks

:)

 

System Tests run, 2 Failed results

You FAILED to list your hardware/system specs

 

Power plan?

Upon checking, it seems that there's nothing wrong with your system. It is usual that you have to double-click your mouse before your monitor wakes up.

For the meantime, we suggest changing the power plan by following the steps below:

• Press Windows key + S.
• Type in Power Settings.
• On the pop-up window, choose Additional power settings.
• Select High performance.

After changing the power plan, we suggest that you monitor the changes made and check if that will work for you.

Get back to us if you need further help.

 

help to choose power supply

It all depends on the rest of your systems. List system specs, although eidairaman's suggestion will work too.