Windows 10: System Power Report: UNKNOWN [NONE] entity occupies huge amount of battery drain

Hi guys,


I recently bought a used Surface Laptop and have been testing it.


The System Power Report indicated that during my active sessions on battery, there is an APP ID named UNKNOWN [NONE] which occupies huge power drain and significantly larger (~10x) than the second most consuming app.


Below is the related records in different sessions in the report. Could you please seriously help me check this issue?

- Power Estimation
Unknown [NONE] 11969 0 0 0 0 0 0 11969 0

- Power Estimation
Unknown [NONE] 9881 0 0 0 0 0 0 0 9881

- Power Estimation
Unknown [NONE] 4964 0 0 0 0 0 0 4964 0
- Power Estimation
Unknown [NONE] 7873 0 0 0 0 0 0 6055 1817
- Power Estimation
Unknown [NONE] 3634 0 0 0 0 0 0 3634 0
- Power Estimation
Unknown [NONE] 4168 0 0 0 0 0 0 3997 171
- Power Estimation
Unknown [NONE] 3478 0 0 0 0 0 0 3478 0
- Power Estimation
Unknown [NONE] 4177 0 0 0 0 0 0 1253 2923

A small analysis of correlation between UNKNOWN [NONE] battery consumption and ON time:

ON time (min.) % battery drained % drained per min. UNKNOW [NONE] Consumption
36 22 0.611111111 11969
11 4 0.363636364 9881
33 7 0.212121212 4964
6 2 0.333333333 7873
4 1 0.25 3634


Please dont ignore and help me with this guys!



Thank you!

:)

 

Battery drains while on sleep mode.


even mine has a slow battery drain, using Win 8.1. Even when powered off, not in sleep or hibernate, but off. It still uses the battery to keep the clock going.
Turn off fast start, as suggested, hibernate over sleep as it uses less power, and if you aren't going to use it for several hours, shut it off.

 

Surface Book battery drain while turned off


As the title describes, it happened this morning after charging it the night before to 100%, I disconnected the power source and had it on for a few minutes then turned if off. About nine hours later, I turn it one (without power chord) and it was at 33%!!

I ran a powecfg report and the cycles (~100) and watts seem normal.
I ran a sleep study and it showed a "abnormal shutdown" around the time I turned it on. Info is below.

The system is up to date per its own autoupdater.

Any suggestions?

Time before the event (power report)






(sleep report):




Details of the event:





thank you,

Surface Book
i5, 8Gb, Nvidia

 

Powercfg /sleepstudy report shows "Unknown [NONE]" appid which consumes more power

Let us try to identify the app that is draining your device's power. Check the
Battery usage by app by following the steps below:

• Open Windows Settings.
• Click on System.
• Under System sub menu choose Battery.
• Click on Battery usage by app link.
• Select your preferred time frame and Showing option and the usage will be displayed.

Update us with the outcome so we can provide further assistance.