Windows 10: System Restore Points gone after system reset?

Hi :I recently did a system reset without wiping my old data. Still I forgot to save some crucial Data and as I was about to do a system restore to undo my changes, I could not find a sytem restore point anymore. I tried rebooting in safe mode and look once again, still the same result. Is there a chance to recover deleted system restore points? and is it normal that system restore points get deleted during a reset?Thx in advance.

:)

 

How to delete inactive System Image Restore Points in System Restore

Windows 10 64-bit.
When I click "show more restore points" in System Restore I see a bunch of old "system image restore points" that were deleted in past and do not correspond to any currently active restore points. Clicking any of these old restore points, I simply get an error message saying they could not be found, and to select another restore point instead.I would like to delete these restore points listings but have been unable to do so.
So far, I have tried steps mentioned below without any luck :

Disk Cleanup through (C Properties
Disable System Protection (OFF and ON) in System Protection for OS (C
Disk Space Usage to minimum (slider button all the way to the left then 'Delete all restore points for this drive'),
Delete all shown Restore points in CCleaner (the problem ones do not show here),
Reset Windows Backup to Default in Windows 10 with 'Reset_Windows_Backup.bat' utility.

Any suggestions highly welcome.

 

How to delete inactive System Image Restore Points in System Restore

I know of no easier way to delete them, so here are the instructions.

Delete System Image Restore Point from System Restore in Windows 10

A System Image restore point is describe as type 'Backup'.





First, go to Settings > Backup & Restore > Recovery and select the 'Restart now' button in Advanced Start-up.





When you get Advanced Start-up, select Troubleshoot, then Advanced Options, then Command Prompt.





You will be asked to choose an administrator account and supply it's password, then the Command Prompt will open.

Type the commands DISKPART then LIST VOL and EXIT to see a list of all drives, in this example the Windows system is on the C: drive, yours may have a different letter. Whatever the letter is, type it followed by a colon to switch to that drive, in this example I typed C:





Then use the CD (change directory) command CD System Volume Information\WindowsImageBackup

Use the DIR command to check you are in the right folder, then use DEL to delete the contents of each of the Catalog and SPPMetadataCache folders.





Youn can now close the command prompt window (or type EXIT) to restart the PC and go back to Windows.

All System Image Restore points of type 'Backup' will now have gone.

 

Failed to perform System Restore and Reset.

Hi,



I realize that you are facing the issue with the mouse only during reset/recovery process of the system. Let me assist you.



To assist you better, write back to us with the following information.

• 
  Why exactly you are trying to perform system reset? Are you getting any error code, when trying to perform system reset?
  
• 
  What is the make and model of your system?
  

I suggest you to try creating system restore point manually and check if the restore point is visible or not.

Back up and restore your PC - Microsoft Support

Refer to the section: Create Restore Point.



As you are also unable to perform system reset, I suggest you to try resetting system using windows 10 installation media and check if it helps.

Recovery options in Windows - Microsoft Support

Refer: Reset your PC and Use installation media to restore or reset your PC.

Hope the information helps. Kindly write back to us with the updated status of the issue for further assistance on Windows. We will be glad to assist you.



Thank you.