Windows 10: system service exception - windows 10

Hi!

I have Windows 10 running on Dell laptop. Because I have sensitive data on it, it is encrypted using BitLocker. Today it had for uncertain reason restarted. Since I get BSoD "system service exception", but on completion of attempted recovery, it reboots again. Looped now.


How to attempt

1 data recovery?

2 system recovery?


Thanks,

Greg

:)

 

stopcode-system service exception

Hi,

Conflicts with the hardware driver is one of hte possible reasons why you are having a blue screen error with stop code, system service exception. For us to assist you better, kindly answer the following questions:

• Have you made any changes to your computer prior to this issue?
• What troubleshooting steps have you done so far?
• Which Version and OS Build number of Windows 10 is currently installed? To check, press the
  Windows key, type winver, and press the
  Enter key.

Meanwhile, you can try the troubleshooting steps on this
link to resolve blue screen issues.

We are looking forward to your response.

 

SYSTEM SERVICE EXCEPTION on Windows 10

i have done all the same steps which are given in the instruction just there is a difference of version.

Still it gives blue Screen "System Service Exception".

 

BSOD Windows 10 Stop Code: System Service Exception

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are getting a Blue screen of death with System Service Exception stop code error. Thank you for the Mini dump file provided in the post, we analyzed and found ntkrnlmp.exe is an executable file associated with Windows
Operating System. When Windows OS starts running in your computer, the programs that contain ntkrnlmp.exe will be executed and loaded into RAM and runs there as a NT Kernel & System process.



In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Are you aware of any changes, prior to this issue?

Meanwhile, we would suggest you to refer the steps from this article under this section
“When did you get the error?” by clicking on
“While using my device”:
Troubleshoot blue screen errors



As an additional information, please refer this article:
Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION



Let us know how it goes.



Aditya Roy

Microsoft Community – Moderator