Windows 10: system thread exception not handled (ntfs.sys) - cannot install windows 10 in new computer

Discus and support system thread exception not handled (ntfs.sys) - cannot install windows 10 in new computer in Windows 10 BSOD Crashes and Debugging to solve the problem; I build computers on a part time basis and have never come across this problem when trying to load a new copy of windows 10. The screen shows the blue... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by CloudVoyager, Jan 7, 2019.

  1. system thread exception not handled (ntfs.sys) - cannot install windows 10 in new computer


    I build computers on a part time basis and have never come across this problem when trying to load a new copy of windows 10. The screen shows the blue Windows logo and after a minute or three I get the "system thread exception not handled (ntfs.sys)" blue screen message. I've checked all components on other machines plus all the cables, memory slots, everything. I've even changed the battery on the motherboard as a last resort. nothing works. Obviously I can't use the usual debugger as I can't install Windows.


    Asus P5N-D motherboard

    4 x 2 Gb RAM 1066 DDR2

    DVD/CD/Blu-ray read writer

    Kingston 240Gb SSD

    600 Watt PSU


    All other parts are not fitted yet.


    I built an identical system a short time ago with no problems whatsoever. Can anyone help?

    :)
     
    CloudVoyager, Jan 7, 2019
    #1
  2. Eric Ber Win User

    BSOD problem - System Thread exception not handled - netwtw04.sys

    Hi,

    Conflicts with the installed driver is one of the possible reasons why you are having an blue screen error code: System Thread exception not handled - netwtw04.sys. To assist you better regarding your blue screen issue, kindly answer the questions below:

    • Have you made any changes to your computer prior to this issue?
    • What troubleshooting steps have you done so far?
    • Have you tried updating your network adapter driver? If not, you can follow the steps on this

      link
      that was provided by JMH (MS-MVP) to update your driver.

    Regards.
     
    Eric Ber, Jan 7, 2019
    #2
  3. System Thread Exception Not Handled?

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We will assist you to resolve this issue.

    The System Thread Exception Not Handled error in Windows mostly occur due to incompatible or old graphics card drivers. System Thread Exception Not Handled error is often displayed along with the Blue Screen of Death

    I suggest you to boot into Safe Mode environment and update your graphic drivers.

    Method 1: Update drivers.

    I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

    • Press Windows key + X key and click on
      Device manager.
    • Search for Display Adapters.
    • Right-click on the graphics
      card
      and click on Update driver software.


    You may also download the latest graphic drivers from the manufacturer’s website and install them on your computer.

    If the issue still persist, I suggest you to install the drivers in compatibility mode and check.



    Method 2:



    Follow the steps to install the drivers in compatibility mode.

    • Download the drivers from the manufacturer’s website.
    • Right-click on the installer and click on "Properties".
    • Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.

    Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

    Thank you.
     
    Syed Md Bilal, Jan 7, 2019
    #3
  4. Azuch Win User

    system thread exception not handled (ntfs.sys) - cannot install windows 10 in new computer

    System thread exception not handled - Windows 10

    I have a "system thread exception not handled error" every time I restart my laptop since upgrading to windows 10. It never did this with windows 7.

    The message that appears on the blue screen is "System Thread Exception Not Handled bcmwl6.sys".

    If I shut the computer down it doesn't appear - the only time it does is during a restart. Why would that be?
     
    Azuch, Jan 7, 2019
    #4
Thema:

system thread exception not handled (ntfs.sys) - cannot install windows 10 in new computer

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