Windows 10: System thread exception not handled on boot

Discus and support System thread exception not handled on boot in Windows 10 Installation and Upgrade to solve the problem; I have Dell Inspiron 15z running with Dell 10. My system got updated yesterday [June 18, 2020. PC shut down was normal. When I boot it today, am... Discussion in 'Windows 10 Installation and Upgrade' started by ptenter, Jun 19, 2020.

  1. ptenter Win User

    System thread exception not handled on boot


    I have Dell Inspiron 15z running with Dell 10.


    My system got updated yesterday [June 18, 2020. PC shut down was normal. When I boot it today, am seeing System thread exception not handled iaStorAC.sys error on boot. It does %s and continue restart and end-up with same error.


    I am unable to get into safe mode. I do see "Preparing automatic repair" option if I abruptly press power button on PC but it restart and take me to same error again.


    Please note:


    1. I don't have any boot media ready. Neither I received any from manufacturer. It had Win 8 which got updated to 10.

    2. PC is not in bootable condition.

    3. There was no hardware change.


    Please help me out to fix this issue.

    :)
     
    ptenter, Jun 19, 2020
    #1

  2. System Thread Exception Not Handled?

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand your inconvenience. We will assist you to resolve this issue.

    The System Thread Exception Not Handled error in Windows mostly occur due to incompatible or old graphics card drivers. System Thread Exception Not Handled error is often displayed along with the Blue Screen of Death

    I suggest you to boot into Safe Mode environment and update your graphic drivers.

    Method 1: Update drivers.

    I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

    • Press Windows key + X key and click on
      Device manager.
    • Search for Display Adapters.
    • Right-click on the graphics
      card
      and click on Update driver software.


    You may also download the latest graphic drivers from the manufacturer’s website and install them on your computer.

    If the issue still persist, I suggest you to install the drivers in compatibility mode and check.



    Method 2:



    Follow the steps to install the drivers in compatibility mode.

    • Download the drivers from the manufacturer’s website.
    • Right-click on the installer and click on "Properties".
    • Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.

    Hope it helps. Do let us know if your issue is resolved. For any further information, feel free to contact us.

    Thank you.
     
    Syed Md Bilal, Jun 19, 2020
    #2
  3. system thread exception not handled / ntfs.sys

    Hey, thanks again for the reply!

    Please check my 2nd bullet point, with the 2 notes.

    -----------

    • W10 1809 media creation tool - boots but results in the same error.
    1. Note 1: if I disconnect SSD1, HDD1 (W10 drive systems) the W10 USB can boot!
    2. Note 2: while using W10 USB, If I attempt to reconnect either drive I get BSOD (system thread exception not handled - ntfs.sys)
     
    peter_foss, Jun 19, 2020
    #3
  4. System thread exception not handled on boot

    System Thread Exception not Handled

    Hi.





    Welcome to Microsoft Community.



    The SYSTEM_THREAD_EXCEPTION_NOT_HANDLED error happens when a system thread generates an exception that an error handler fails to catch.

    In this case, the “System Thread Exception Not Handled” error seems to be due to the incompatible or outdated iTunes.



    Let us uninstall and reinstall the latest version of iTunes and check it.

    To do that click win+R (on the keyboard) -----Run windows appears---in the run bar, lets type Control Panel—click on the control panel icon----programs and features---in the list of programs, choose
    iTunes and click uninstall.

    Once done, kindly navigate to the apple store/website and download the latest iTunes.



    I hope the above suggestion helps. If you need further assistance, get back to us and we will be glad to assist you.





    Thank you.
     
    Harsha Rasquinha, Jun 19, 2020
    #4
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System thread exception not handled on boot

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