Windows 10: System Unresponsive

Discus and support System Unresponsive in Windows 10 Customization to solve the problem; I have an issue or maybe a couple of them Updates will not install and increasing regular the system all of a sudden freezes. Mouse appears active... Discussion in 'Windows 10 Customization' started by red_amoeba, May 23, 2020.

  1. System Unresponsive


    I have an issue or maybe a couple of them


    Updates will not install and increasing regular the system all of a sudden freezes. Mouse appears active but nothing opens. This usually happens in use but has occurred at start up with desktop displayed, mouse cursor moving but icons unresponsive.


    Have run Dell diagnostic but no error found. I run SFC /scannow and a report indicates dome corrupt files. I have copied the report from the CBS log and attach below. Sorry but it means nothing to me other than reinstall windows but hopefully, someone out there can help me. Very much appreciated.


    Thanks

    GD


    2020-05-23 10:01:36, Info CSI 00000186 Hashes for file member [l:13]'SMSvcHost.exe' do not match.
    Expected: {l:20 b:2a688551765c5440579a6067b795907bf1c67e81}.
    Actual: {l:20 b:420eaacfcf22fe032cfeab37ce157a61f45d7d13}.
    2020-05-23 10:01:36, Info CSI 00000187 [SR] Cannot repair member file [l:13]'SMSvcHost.exe' of SMSvcHost, version 10.0.18362.146, arch msil, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the store, hash mismatch
    2020-05-23 10:01:37, Info CSI 00000188 Hashes for file member [l:13]'SMSvcHost.exe' do not match.
    Expected: {l:20 b:2a688551765c5440579a6067b795907bf1c67e81}.
    Actual: {l:20 b:420eaacfcf22fe032cfeab37ce157a61f45d7d13}.
    2020-05-23 10:01:37, Info CSI 00000189 [SR] Cannot repair member file [l:13]'SMSvcHost.exe' of SMSvcHost, version 10.0.18362.146, arch msil, versionScope neutral, pkt {l:8 b:b03f5f7f11d50a3a} in the store, hash mismatch
    2020-05-23 10:01:37, Info CSI 0000018a [SR] This component was referenced by [l:78]'Package_2_for_KB4534132~31bf3856ad364e35~amd64~~10.0.1.3114.4534132-17_neutral'
    2020-05-23 10:01:37, Info CSI 0000018b Hashes for file member [l:13]'SMSvcHost.exe' do not match.
    Expected: {l:20 b:2a688551765c5440579a6067b795907bf1c67e81}.
    Actual: {l:20 b:420eaacfcf22fe032cfeab37ce157a61f45d7d13}.
    2020-05-23 10:01:37, Info CSI 0000018c Hashes for file member [l:13]'SMSvcHost.exe' do not match.
    Expected: {l:20 b:2a688551765c5440579a6067b795907bf1c67e81}.
    Actual: {l:20 b:420eaacfcf22fe032cfeab37ce157a61f45d7d13}.
    2020-05-23 10:01:37, Info CSI 0000018d [SR] Could not reproject corrupted file \??\C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\\SMSvcHost.exe; source file in store is also corrupted


    2020-05-23 10:01:15, Info CSI 00000110 CSIPERF - FilePI Queue 104ms
    2020-05-23 10:01:16, Info CSI 00000111 Hashes for file member [l:23]'MsSpellCheckingHost.exe' do not match.
    Expected: {l:32 ml:33 b:32af9c20e6c3d579cb6912a524f5678b60a3a0f79c0836a3161062d77148577e}.
    Actual: {l:32 b:c2b5c16d8083558226adc62ad8427236db851c3c6b4424fb9094fa02f4549e1d}.
    2


    :)
     
    red_amoeba, May 23, 2020
    #1
  2. Kem Mon Win User

    windows 10 unresponsive

    Hi,

    This issue could occur due to
    missing/corrupted system files
    that happened while upgrading/updating Windows 10 and
    outdated drivers that causes your computer to be unresponsive/slow. We suggest that
    you perform these following methods of troubleshooting:

    Method 1: Update the drivers.

    To know how to update your drivers, please click
    here.

    Method 2: perform a clean boot.



    To know how to perform a clean boot, click this
    link.

    If the issue persists, proceed to
    method 3 and method 4.

    Method 3:
    Run SFC Scan.

    To run an
    SFC scan, follow these steps:


    • Run
      Command Prompt as Administrator.

    • Type
      sfc /scannow
      and hit
      Enter.

    This will check and run an auto-repair on the issue.

    Method 4:
    Run DISM Tool.

    After running the
    SFC scan
    and the issue still persist, run the
    DISM
    to check the system health and to try restoring the files. To run
    DISM tool, follow these steps:


    • Run
      Command Prompt as Administrator.

    • Type the following command:

      • DISM.exe /Online /Cleanup-image /scanhealth

      • DISM.exe /Online /Cleanup-image /Restorehealth

    NOTE:
    This might take a while to finish scanning.
    Do not cancel.

    Let us know how it goes.

    Regards.
     
    Kem Mon, May 23, 2020
    #2
  3. zbook Win User
    Programs not working

    In post 26 there were steps listed to fix the operating system corruption.
    Are you able to follow them?
    In post 29 was the suggested dism repair command.
     
    zbook, May 23, 2020
    #3
  4. John Vil Win User

    System Unresponsive

    Keyboard unresponsive after update to Windows 10 version 1073

    Hi,

    One possible reason why your keyboard is slow and unresponsive after an update may be due to driver incompatibility. As an initial recommendation, we suggest that you run the Hardware and Devices troubleshooter to resolve this issue. Kindly follow the steps
    below:

    • Type Troubleshooting in Cortana's search field and press
      Enter.
    • Click on View All in the top left corner.
    • Click on Hardware and Devices from the list and follow the prompts.

    Let us know if you will need further assistance.
     
    John Vil, May 23, 2020
    #4
Thema:

System Unresponsive

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