Windows 10: System_Serivice_ Exception blue screen

Discus and support System_Serivice_ Exception blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; I'm running WIndows 10, Ver: 1803, OS Build 17134.590 and I get the blue screen of death with the stop code of System_Serivice_ Exception. I looked at... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Motman57, Mar 10, 2019.

  1. MOTMAN57
    Motman57 Win User

    System_Serivice_ Exception blue screen


    I'm running WIndows 10, Ver: 1803, OS Build 17134.590 and I get the blue screen of death with the stop code of System_Serivice_ Exception. I looked at the Minidump file but can't tell what is wrong. I've updated my drivers but looking at the files it may be my Bios. Can anyone help?

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8032c3b7d87, Address of the instruction which caused the bugcheck
    Arg3: fffffe8f086799d0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.

    Debugging Details:
    ------------------


    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING: 10.0.17134.590 (WinBuild.160101.0800)

    SYSTEM_MANUFACTURER: To be filled by O.E.M.

    SYSTEM_PRODUCT_NAME: To be filled by O.E.M.

    SYSTEM_SKU: SKU

    SYSTEM_VERSION: To be filled by O.E.M.

    BIOS_VENDOR: American Megatrends Inc.

    BIOS_VERSION: 0601

    BIOS_DATE: 07/17/2012

    BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.

    BASEBOARD_PRODUCT: M5A99X EVO R2.0

    BASEBOARD_VERSION: Rev 1.xx

    DUMP_FILE_ATTRIBUTES: 0x8
    Kernel Generated Triage Dump

    DUMP_TYPE: 2

    BUGCHECK_P1: c0000005

    BUGCHECK_P2: fffff8032c3b7d87

    BUGCHECK_P3: fffffe8f086799d0

    BUGCHECK_P4: 0

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

    FAULTING_IP:
    nt!ExpInterlockedPopEntrySListFault+0
    fffff803`2c3b7d87 498b08 mov rcx,qword ptr [r8]

    CONTEXT: fffffe8f086799d0 --     (.cxr 0xfffffe8f086799d0)
    !blackboxbsd)


    BLACKBOXPNP: 1 (    !blackboxpnp)


    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    PROCESS_NAME: chrome.exe

    CURRENT_IRQL: 0

    ANALYSIS_SESSION_HOST: TOM-PC

    ANALYSIS_SESSION_TIME: 03-10-2019 07:4****fc`4d52564e fffff****

    THREAD_SHA1_HASH_MOD: 059784e86adef368fb03e4bef76ba7546aeb4776

    FOLLOWUP_IP:
    nvlddmkm+e1f93
    fffff803`33621f93 ?? ???

    SYMBOL_STACK_INDEX: 2

    SYMBOL_NAME: nvlddmkm+e1f93

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME:     nvlddmkm

    IMAGE_NAME: nvlddmkm.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 5c78e109

    STACK_COMMAND: .cxr 0xfffffe8f086799d0 ; kb

    BUCKET_ID_FUNC_OFFSET: e1f93

    FAILURE_BUCKET_ID: 0x3B_c0000005_nvlddmkm!unknown_function

    BUCKET_ID: 0x3B_c0000005_nvlddmkm!unknown_function

    PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_nvlddmkm!unknown_function

    TARGET_TIME: 2019-03-10T13:07:24.000Z

    OSBUILD: 17134

    OSSERVICEPACK: 590

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK: 784

    PRODUCT_TYPE: 1

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

    OS_LOCALE:

    USER_LCID: 0

    OSBUILD_TIMESTAMP: 2019-02-05 19:25:47

    BUILDDATESTAMP_STR: 160101.0800

    BUILDLAB_STR: WinBuild

    BUILDOSVER_STR: 10.0.17134.590

    ANALYSIS_SESSION_ELAPSED_TIME: a55

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x3b_c0000005_nvlddmkm!unknown_function

    FAILURE_ID_HASH: {63c41bff-3ea4-15a0-a72c-26a548d17abe}

    Followup: MachineOwner
    ---------

    :)
     
    Motman57, Mar 10, 2019
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Mar 10, 2019
    #2
  3. ANGELA PUN
    Angela Pun Win User
    Unexpected Store Exception

    Hi,

    Many factors can be involved with the Unexpected Store Exception
    blue screen error such as a conflict with some third-party software, a faulty RAM, or a hardware failure. To rectify such issue, we'd like to ask a few questions:

    • Were there any changes made on your computer settings prior to this issue?
    • Does your computer have the most recent update for Windows 10?

    Meanwhile, we suggest that you follow the series of steps in this
    article     which lists some troubleshooting instructions suitable for blue screen errors.

    We look forward to your response.
     
    Angela Pun, Mar 10, 2019
    #3
  4. REMON ONT
    Remon Ont Win User

    System_Serivice_ Exception blue screen

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Mar 10, 2019
    #4
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System_Serivice_ Exception blue screen

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