Windows 10: SYSTEM_SERVICE_EXCEPTION 0x3B // hardware.sys BSOD while gaming

Discus and support SYSTEM_SERVICE_EXCEPTION 0x3B // hardware.sys BSOD while gaming in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi! Recently I am getting BSOD's while playing some games which I know my pc should be able to run, and can run because a while back there was no... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by samu126HU, Jul 22, 2021 at 12:02 PM.

  1. samu126HU Win User

    SYSTEM_SERVICE_EXCEPTION 0x3B // hardware.sys BSOD while gaming


    Hi! Recently I am getting BSOD's while playing some games which I know my pc should be able to run, and can run because a while back there was no problems like this BSOD.The minidump file I uploaded is a BSOD while playing Grand Theft Auto V, but I have issues with other games too, like ETS2.Minidump file: [Google Drive] If I play games that have a low very low recommended/minimum specs requirements then I have no issues at all, but some higher spec games which I could run all settings maxed before this thing started happening and the BSOD comes after 20-30 minutes of gameplay. Thanks,A

    :)
     

  2. BSOD in Windows 7 Professional - dxgmms1.sys - SYSTEM_SERVICE_EXCEPTION

     
  3. SYSTEM_SERVICE_EXCEPTION (igdkmd64.sys)

    I try to install newest Intel HD Graphics 4600 drivers on Windows 10, but get the BSOD: SYSTEM_SERVICE_EXCEPTION (igdkmd64.sys). I tried drivers from:

    • Intel site
    • Asus (Motherboard manufacturer) site
    • Windows Update

    This error come every time when trying to update the drivers. The Device Manager shows Microsoft generic VGA graphics adapter drivers and Intel drivers cannot be installed. The BSOD comes either while installing or after reboot.

    The system has only Intel's onboard graphics.

    How could I get Intel drivers installed without BSOD?


    SYSTEM_SERVICE_EXCEPTION 0x3B // hardware.sys BSOD while gaming KdX1s.jpg
     
    Timo Kähkönen, Jul 22, 2021 at 12:05 PM
    #3
  4. BakyJelou Win User

    SYSTEM_SERVICE_EXCEPTION 0x3B // hardware.sys BSOD while gaming

    BSOD in Windows 7 Professional - dxgmms1.sys - SYSTEM_SERVICE_EXCEPTION

    Hello, I am having issues with the BSOD error system_service_exception dxgmms1.sys

    So far it happened many times when launching one specific game.

    I already tried to reinstall Display driver's and DirectX

    I heard that it's mostly a problem of windows 7, and when I will upgrade to windows 10 I won't have issues with this BSOD, but I don't know if that's true.

    Here is the crashdump analysis from program WhoCrashed

    On Sat 16.11.2019 18:55:46 your computer crashed or a problem was reported

    crash dump file: C:\Windows\Minidump\111619-39249-01.dmp

    This was probably caused by the following module: dxgmms1.sys (0xFFFFF88012DA2509)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88012DA2509, 0xFFFFF880072ACCC0, 0x0)

    Error: SYSTEM_SERVICE_EXCEPTION

    file path: C:\Windows\system32\drivers\dxgmms1.sys

    product: Microsoft® Windows® Operating System

    company: Microsoft Corporation

    description: DirectX Graphics MMS

    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    On Sat 16.11.2019 18:55:46 your computer crashed or a problem was reported

    crash dump file: C:\Windows\MEMORY.DMP

    This was probably caused by the following module: dxgmms1.sys (0xFFFFF88012DA2509)

    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88012DA2509, 0xFFFFF880072ACCC0, 0x0)

    Error: SYSTEM_SERVICE_EXCEPTION

    file path: C:\Windows\system32\drivers\dxgmms1.sys

    product: Microsoft® Windows® Operating System

    company: Microsoft Corporation

    description: DirectX Graphics MMS

    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

    The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

    and here is the whole crashdump file uploaded on OneDrive

    111619-39249-01.rar

    thank you in advance for your help
     
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SYSTEM_SERVICE_EXCEPTION 0x3B // hardware.sys BSOD while gaming

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