Windows 10: SYSTEM_SERVICE_EXCEPTION, Kernel-Power, Event ID 41, Task Category: 63

Discus and support SYSTEM_SERVICE_EXCEPTION, Kernel-Power, Event ID 41, Task Category: 63 in Windows 10 Drivers and Hardware to solve the problem; Hi, I have been having this error for 1 month, and i reinstalled my windows using windows media creation tools that i downloaded from microsoft. Even... Discussion in 'Windows 10 Drivers and Hardware' started by AdamNevriyanto, Nov 24, 2020.

  1. SYSTEM_SERVICE_EXCEPTION, Kernel-Power, Event ID 41, Task Category: 63


    Hi, I have been having this error for 1 month, and i reinstalled my windows using windows media creation tools that i downloaded from microsoft. Even after i reinstalled my windows, i still get this problem. It happened randomly when i doing easy task like browsing on the internet, and it shutdown/reboot my computer without any alarm and shows a bluescreen "SYSTEM_SERVICE_EXCEPTION".


    Below is my last event details:


    Log Name: System

    Source: Kernel-Power

    Date: 24/11/2020 14:10:45

    Event ID: 41

    Task Category: 63

    Level: Critical

    Keywords: 70368744177664,2

    User: SYSTEM

    Computer: DESKTOP-JRDS0J8

    Description:

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    :)
     
    AdamNevriyanto, Nov 24, 2020
    #1

  2. Kernel-Power, Event ID 41, Task Category: (63)

    On June 4, 2020 I suddenly started having a problem with spontaneous reboot of my computer, which the first time led to an endless reboot loop, upon which I took the option of reinstalling Windows 10, and losing all my installed programs. The only things
    I reinstalled were the printer drivers, Norton anti-virus, and Chrome. But the problem was not fixed ... the computer still spontaneously reboots with the event error Kernel-power, event ID 41, task category 63. I uninstalled Chrome, but the problem persisted,
    very often having the computer crash and reboot when I simply clicked on the Edge browser icon. The only guess I have at the moment is that either Windows 10 updated and introduced the problem, or the Norton 360 anti-virus updated and introduced the problem.
    The issue is unpredictable, but it has happened 3 times in the past hour. Any suggestions on what I can do?
     
    Grendel Khan, Nov 24, 2020
    #2
  3. PC Crash, Kernel-Power, Category 63, ID 41, Region ID 2070

    To further assist you regarding your concern, we suggest that you follow the answer of
    Jessen P provided on this thread.
    The steps will help you isolate the issue regarding the same concern that you’ve encountered about the behavior of your assembled computer.

    Keep us updated about your concern for additional assistance.
     
    Joseph Ban, Nov 24, 2020
    #3
  4. SYSTEM_SERVICE_EXCEPTION, Kernel-Power, Event ID 41, Task Category: 63

    Event ID 41 Task Category 63

    If i get no BSODs, no errors, no events logged in event viewer apart from kernel power 41 (63), not even the windows did not shut down successfully screen (don't know if that is still in windows 10), and the computer just turns off and a few seconds later it turns back on, is it safe to assume that it is the power supply and not the motherboard? Because I have heard that this can be caused by the motherboard. Also when this happens, is it harmful for the rest of the hardware?
     
    Machinematrix, Nov 24, 2020
    #4
Thema:

SYSTEM_SERVICE_EXCEPTION, Kernel-Power, Event ID 41, Task Category: 63

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