Windows 10: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED on w10 - everytime computer sleeps or screen turns off

Discus and support SYSTEM_THREAD_EXCEPTION_NOT_HANDLED on w10 - everytime computer sleeps or screen turns off in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey, hoping you can help me with this one. On a completely new Acer Swift laptop I get this error message: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED I get... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ChristofferS117, Jul 28, 2019.

  1. CHRISTOFFERS117
    ChristofferS117 Win User

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED on w10 - everytime computer sleeps or screen turns off


    Hey, hoping you can help me with this one.

    On a completely new Acer Swift laptop I get this error message:
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

    I get it every single time I leave the computer for a while and the screen goes to black, or If i press windows+L and lock the computer.
    And I do mean every single time. It also seem to have been happening more regularly with time, as it didnt happen the 6 months after I bought it, when I was only writing a thesis on it.

    Since I bought it only to write my thesis, I have not installed alot of stuff on it or used it for much else than writing.

    Is there any way to find the source of this error, seeing as it is isolated to instances where the screen goes into sleep / different break modes, or is the only way to re-format it?

    Hope someone can shed some light on this.

    kind regards
    Christoffer

    :)
     
    ChristofferS117, Jul 28, 2019
    #1
  2. CATHOLICFOCUS
    catholicfocus Win User

    Windows 10 Upgrade 1903 64 bit Sleep Wakes Up on Multiple Computers


    Someone suggested I look at all the drivers list before and after the upgrade. I did, nothing found/changed in drivers.

    What I did discover was that after the KB4503327 upgrade, if I put the computer to sleep mode (via power menu,) I discovered the computer wakes up after the minutes set in the "turn off screen".
    So, if the screen shutoff were five minutes and I put the computer to sleep, it would wake up after that amount of time, then turn the screens off after another time period of five minutes.

    At this point, I have set the screen turn-off to "never" and any other sleep mode to "never".
    Then, when I put the computer to sleep, it stays asleep.

    This issue was never seen until this OS upgrade was installed in the system.

    My next step is to upgrade the video adapter (something from 2007) to a new and different model adapter to see if that corrects this issue, or not. For now, my work-around is to set "never" in "sleep mode".
     
    catholicfocus, Jul 28, 2019
    #2
  3. SOKTHEARITHYI
    SokthearithYi Win User
    Surface Pro 4 screen not turn on after sleep

    Hi, thank you. I could restart my surface pro 4 but still could not fix the Surface Pro 4 screen not turn on after sleep. I am still looking forward to hearing more suggestions to fix the black screen after sleep.

     
    SokthearithYi, Jul 28, 2019
    #3
  4. SOKTHEARITHYI
    SokthearithYi Win User

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED on w10 - everytime computer sleeps or screen turns off

    Surface Pro 4 screen not turn on after sleep

    hi, thank you. I followed your advice but just worked for turn off and turn on and I am still encountering the screen not on after sleep. look forward to any further assistance for this screen not on after sleep. Thank you

     
    SokthearithYi, Jul 28, 2019
    #4
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SYSTEM_THREAD_EXCEPTION_NOT_HANDLED on w10 - everytime computer sleeps or screen turns off

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