Windows 10: Systems Image on External HDD not seen by PC

Discus and support Systems Image on External HDD not seen by PC in Windows 10 Installation and Upgrade to solve the problem; I have created a systems image on an external HDD using the old Windows 7 Backup/ Restore Setting which still exists in Windows 10. However when... Discussion in 'Windows 10 Installation and Upgrade' started by morgleman, Jul 18, 2020.

  1. morgleman Win User

    Systems Image on External HDD not seen by PC


    I have created a systems image on an external HDD using the old Windows 7 Backup/ Restore Setting which still exists in Windows 10.


    However when trying to restore the image from the PC itself, the restore settings cannot find the WindowsSystemsImage Folder on the external drive


    I had to use a bootable system recovery disk in order to find the folder on the USB drive and then restore the image


    I used to be able to see the external image on the laptop usb


    What's changed?

    :)
     
    morgleman, Jul 18, 2020
    #1

  2. Conflicting messages with Win 10 system image backup

    Hi,

    I realize that you are getting conflicting messages with Windows 10 system image backup. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • Did you make any changes to the PC prior to this issue?

    • What is the free space available on the external HDD?

    Unplug the external HDD, restart the computer and then plug in the external HDD to check if that helps with the system image backup.

    You may temporarily disable the security software and check if this helps.

    Disclaimer: If you have to temporarily disable the antivirus to install other software; you should enable the antivirus as soon as you're done. If you're connected to the Internet or a network while your antivirus software
    is disabled, your computer is vulnerable to virus attacks.

    Suggest you to boot the PC in a clean boot state to check if that helps. A clean boot step will help us determine if any 3rd party service or application is causing this issue.

    How to troubleshoot a problem by performing a clean boot in Windows:
    http://support.microsoft.com/kb/929135

    Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

    Keep us informed to help you further.
     
    Srimadhwa B, Jul 18, 2020
    #2
  3. Creating and Saving Win 10 System Images

    You can save system image either on:

    • A different HDD(partition)
    • External HDD
    • CD/DVD
    I don't think there is a way to save Multiple Image backups on the same drive.
     
    Sumit Dhiman2, Jul 18, 2020
    #3
  4. Nikhar_K Win User

    Systems Image on External HDD not seen by PC

    restore system image from command prompt, drive d: not seen by system restore

    Hi,



    Thank you for writing to Microsoft Community Forums.



    To be able to help you with the appropriate troubleshooting steps, please reply with the following details:



    • Are you trying to restore the system image or create a system image?
    • Are you able to see the external drive in File Explorer?
    • Could you please briefly explain the procedure that you are following to initiate a system image restore?


    In the meantime, I suggest you to refer the articles on
    How to: Create a system image in Windows 10
    and

    How to restore a Windows 10 system image to an existing or larger storage device
    created by Andre Da Costa.



    Please reply with the detailed information, to help you in a better way.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jul 18, 2020
    #4
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Systems Image on External HDD not seen by PC

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