Windows 10: Tcpip.sys bsod

Hello Everyone,

I am quite new to these forums, but am looking forward to becoming an active participant!

I work for a school district in Ohio, and since the beginning of December, we have been receiving several emails from our staff stating they are getting a BSOD with TCPIP.SYS - Stop Code*BiggrinRIVER IRQL NOT LESS OR EQUAL (I will attach a screenshot from a staff PC).

This is happening on the majority of our devices. These range from brand new Dell Desktops, 1-2 year old HP Laptops, etc. All of our devices have Windows 10 64-bit and most are at least on version 1903 or 1909.

The common theme with all of these devices, is it seems to happen when they are using Chrome. I am a novice when it comes to reading dump files and did some digging around myself based on the threads posted here (which are quite good!) - however I feel like I might be missing something.

Here are some more details worth noting:

1. We've checked for driver updates, firmware updates, BIOS, etc. and have applied those where applicable. These have not helped the issue.

2. Chrome is fully up to date (version 79). We have also tried installing the beta version of 80. The issue still persists.

3. We've read that running some netsh commands on the interface would help. They did not.

4. We installed a fresh copy of Windows 10 Education, ran windows / feature updates, ran the dell utility to ensure all updates were installed from the manufacturer, installed Chrome and the issue still persists.

5. We have tried disabling our Anti-Virus (374-AntiVirus) for a period of time and the issue still persists.

6. We are not able to re-create it on command, it just seems to happen when doing general browsing.

Some other details to note. Our district utilizes a web filter called Securly. Our ITC (who provides internet connectivity and firewall) installed a brand new Fortinet setup in December. I'm not ruling out them as a root cause.

I will attach a zip file with the V2 log collector information in it. I pulled the logs from a PC that had the error within the past 24-48 hours. If needbe, I can find a more recent log file from another machine.

Please let me know what other details I can gather.

I sincerely appreciate any and all help you can provide!

-Mike

:)

 

Getting Critical_structure_corruption (tcpip/sys) BSOD on Windows 10 computer

Old title: critical_structure_corruption (tcpip/sys)

Hi,

I keeping getting a random BSOD with "critical_structure_corruption (tcpip/sys)" as the reason. I then have to wait approximately 10 seconds during which time Microsoft are collecting information about the error. This seemed to be introduced after the last
Windows update Tuesday. I couldn't find the cause so did a system restore and all was fine again until the following morning when Microsoft automatically installed the updates again. A rollback doesn't fix the problem now.

When are Microsoft going to fix it for me?

I have got an old-ish motherboard who's latest BIOS update was 2010 so I can't help but think this may be the reason. I've tried everything else.

Any ideas?

 

wdf01000.sys and ntoskrnl.exe BSOD

I'm on Windows 10, 64bit

Basically, whenever I try to update my LPC controller through Device Manager, BSOD with WDF_VIOLATION occurs (culprit being wdf01000.sys)

So I try to use the driver verifier to see which driver is causing the BSOD, but then it causes BSOD (cultprit being ntoskrnl.exe)

Have no idea which driver is causing them

Please help!

Here are my list of drivers and system info: Documents

 

BSOD - driver_irql_not_less_or_equal (l1c63x64.sys)

Hi Seung,

Sorry for the inconvenience caused by BSOD - driver_irql_not_less_or_equal (l1c63x64.sys).

Please let us know the make/model of your computer.

The L1C63x64.sys is the Atheros LAN driver and I would suggest to uninstall and reinstall the Atheros LAN driver but install the latest Atheros LAN driver by visiting the manufacture's website and avoid using any LAN driver available though Windows Update.

However the problem could also be with any VPN software and other software so make sure you have the latest version of each of these software.

If the errors continue uninstall the VPN software and check if the issue persist.

Hope this helps. Get back to us for further queries for BSOD - driver_irql_not_less_or_equal (l1c63x64.sys). We are happy to help!