Windows 10: Teams not detecting the internal and external webcam

Discus and support Teams not detecting the internal and external webcam in Windows 10 Drivers and Hardware to solve the problem; Microsoft teams was working fine since yesterday. It started not detecting the camera although all the necessary permissions are given to it.... Discussion in 'Windows 10 Drivers and Hardware' started by Shaw_DAWN, Jul 25, 2020.

  1. SHAW_DAWN
    Shaw_DAWN Win User

    Teams not detecting the internal and external webcam


    Microsoft teams was working fine since yesterday. It started not detecting the camera although all the necessary permissions are given to it. Microphone is working just fine as always.


    Device Name - Lenovo 80D


    OS - Windows 10 latest build

    :)
     
    Shaw_DAWN, Jul 25, 2020
    #1
  2. SHAW_DAWN
    Shaw_DAWN Win User

    Teams not detecting the internal and external webcam

    Microsoft teams was working fine since yesterday. It started not detecting the camera although all the necessary permissions are given to it. Microphone is working just fine as always.

    Device Name - Lenovo 80D

    OS - Windows 10 latest build
     
    Shaw_DAWN, Jul 25, 2020
    #2
  3. ERTRUGRUL
    Ertrugrul Win User
    My Webcam is not working with Microsoft Teams

    Hi Antonio,

    I have gone into settings as you said.

    Microsoft Teams is listed under 'Some desktop apps might not appear in the following list or are not affected by this setting' which comes under the 'Allow desktop apps to access your camera'.

    The Webcam works with the following apps: -

    Windows Camera app

    Skype (from Microsoft)

    Zoom

    I have checked that my Kaspersky software and it is allowing access by Teams to the Webcam. I uninstalled the Webcam driver and then reinstalled it.

    As the Webcam works with all other apps then I believe it must be the interaction with Teams and my Webcam.

    Please advise next steps please.
     
    Ertrugrul, Jul 25, 2020
    #3
  4. MURALIDHAR_G
    Muralidhar_G Win User

    Teams not detecting the internal and external webcam

    Webcam only in B/W

    Hi Seth,



    Thank you for writing to Microsoft Community Forums.



    I can understand that it must be difficult for you when things are not working as it should.



    Provide us additional information to assist you better with this issue:



    1. What is the model number of the laptop?
    2. Is this an external/internal webcam?
    3. If it’s an external webcam, may I know the make and model of the webcam?


    I suggest you to refer the section ‘Roll back your webcam driver’ from the article
    Camera does not work in Windows 10 for the troubleshooting steps.



    Get back to us for further assistance on this issue with the required information. We will be happy to help you.





    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Jul 25, 2020
    #4
Thema:

Teams not detecting the internal and external webcam

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