Windows 10: Tech Support Issues

I have a paid subscription for Tech Support. Today's experience is categorized as extremely frustrating, waste of time, total disregard of CS & satisfaction, totally unacceptable, unprofessional and inexcusable, to name a few.


The attempts to utilize the online assistant is a waste. Phoning in to yet another ROBO, is even less satisfactory. Questions asked, limited answers to provide them, detail given re support plan etc. NO option given if currently have support plan, no option to make a request, after taking the time to attempt obtaining live assistance, the call is disconnected. That is, unless you wish to pay several hundred $$ for a one time service. I failed to experience the urge to jump on that choice.


Some of my experience today is likely stupidity on my part by thinking I would at least have an opportunity for live support, & continuing to hold and be shuttled from one "on hold" to another & another, ............ Some was believing Microsoft would provide the required Tech Support, making every attempt on my part of optimism and maintaining far more patience than exists within me. I was "disconnected" several times, had the enjoyment of repeating the above steps with increased frustration. This went on for 2.75 hours!! Ludicrous! I missed a project deadline, developed an excruciating headache, during all of this, I RECEIVED ABSOLUTELY NO HELP!!! My issue remains unresolved.


IF we cannot obtain Tech Support, even with a paid subscription, is there a need to have one? Why has the CS deteriorated? Has the $$ been made to the extent we, as customers, are not as needed & appreciated?


I possess an extensive & versatile executive background and am therefore more than qualified to review the training, qualifications, enforcement of the role duties, & professional demeanor acceptable.

:)

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.

 

Contact tech support US

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

• 
  You have mention that your issue has been resolved by
  contacting HP. Now do you have any issue with Windows 10?
  
• 
  Which tech support did you contact? Is it Microsoft Tech support or any third party tech support?
  

Microsoft policy about lost or forgotten passwords

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To contact Microsoft Tech support refer the article below and check if it helps.

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Thanks and regards.

 

B3 Phenom support

I checked gigabyte's site on my GA-M57 and it didn't say anything about b3 stepping update, but all of the x3 chips are b3 steppings, so just use the x3 support bios if available.