Windows 10: Tech support scam?

Discus and support Tech support scam? in AntiVirus, Firewalls and System Security to solve the problem; Hello everyone. I have received 3 calls this morning from an uknown number. On the first 2 after hearing "hello" i hung up. I live in Greece and... Discussion in 'AntiVirus, Firewalls and System Security' started by mastermaster5, Feb 3, 2020.

  1. Tech support scam?


    Hello everyone.


    I have received 3 calls this morning from an uknown number. On the first 2 after hearing "hello" i hung up. I live in Greece and thought that it was a mistake. They called a third time in which i talked to them. They told me that they were calling from microsoft, and that that call was free and that they call that when somebody is attempting to hack my pc. I didnt provide any information nor did anything on my pc. After i hung up i reseted the router and when it came back online i restarted the pc. I made an almost full clean with my ccleaner. Now i am running a deep scan with my anti-virus. I am 99% sure this was a scam and i want to be sure i want actually hacked. Do you think i am in danger? If so what other steps do you recommend? I couldnt find the number from which they called me.


    Thank you.

    :)
     
    mastermaster5, Feb 3, 2020
    #1

  2. Ms tech support is it a scam?

    As already mentioned: Yes that's a scam.

    All these kind of pop-ups are fake warnings - scams. Never ever call these numbers.

    Please read:
    PSA: Tech Support Scams Pop-Ups on the Rise


    Use the Task Manager to close your browser:

    How to Use the New Task Manager in Windows 8 or 10

    If you use Edge, see all of
    GreginMich
    's replies here:
    http://answers.microsoft.com/en-us/protect/forum/protect_other-protect_scanning/system-error/dcccc74e-fb98-43a8-8579-956692a40982


    Clear your temporary internet files and reboot. Do not restore the browser session.

    After the reboot, the pop-up should be gone.

    If not, follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

    ====

    Also read/watch:


    Beware of Phony Tech Support Scams

    Tech Support Scams – Help & Resource Page

    Fake Tech Support Scams – video from the MS Digital Crimes Unit

     
    Jsssssssss, Feb 3, 2020
    #2
  3. Rob Koch Win User
    Rob Koch, Feb 3, 2020
    #3
  4. Tech support scam?

    Tech Support Scam

    Warning: There are "Tech Support Scams" pretending to be Windows 10 Support and Activation Technologies. Please be vigilant. Microsoft never calls or emails users to inform them their license is expiring, accounts will be closed or they need access to
    sensitive information such as passwords or banking information. Neither should you get an email. Learn more in the following article:

    PSA: Beware of Windows 10 Activation Tech Support Scams

    http://www.groovypost.com/news/beware-of-window...

    Report it:

    Scam

    Tech support scams - Windows Defender Security ... - Microsoft

    https://www.microsoft.com/en-us/wdsi/threats/su...

    Protect yourself from tech support scams - Microsoft Support

    https://support.microsoft.com/en-us/help/401340...

    If you believe sensitive information such as bank passwords might have been compromised, go to another computer and change it immediately. Contact your bank to let them know of any suspicious activities.

    Change your other passwords for services such as emails and other important web sites you visit.

    Have a notepad near by so you can write down the new passwords.

    Enable two factor authentication on your Microsoft Account:

    How To Enable Microsoft Two Factor Authentication - groovyPost

    https://www.groovypost.com/howto/enable-microso...

    Let friends and family know on social media, they should not accept any request begging for money or disclose sensitive information, since someone might be pretending to be you.
     
    Andre for Directly, Feb 3, 2020
    #4
Thema:

Tech support scam?

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