Windows 10: Telegram messenger freezes - Event viewer logs critical error

Discus and support Telegram messenger freezes - Event viewer logs critical error in Windows 10 Support to solve the problem; I am running latest greatest Windows 10, version 1803.The Telegram messenger, the desktop version is also latest version. The application constantly... Discussion in 'Windows 10 Support' started by dictum, Jun 30, 2018.

  1. dictum Win User

    Telegram messenger freezes - Event viewer logs critical error


    I am running latest greatest Windows 10, version 1803.The Telegram messenger, the desktop version is also latest version.

    The application constantly freezes, as often as hourly. Very often when files get attached but sometimes for no visible reason or when not doing anything. The process has to be killed and restarted. The application becomes unresponsive. Here are logs from the event viewer.
    I worked with the Telegram support, they think something is wrong with my Windows install. They say they are not aware of other users experiencing this with Windows 10 and other people running Telegram desktop on 10 don't see it either. I am the exception. I have talked to their help desk, they don't see anything wrong. I reinstalled Telegram half a dozen times. This is their comments.

    I do not have this issue with other messengers (viber, whatsapp, etc.) or any other software packages or any other issues with 10.



    Telegram messenger freezes - Event viewer logs critical error s1ykySC.jpg



    Telegram messenger freezes - Event viewer logs critical error xFEwxR9.png



    Telegram messenger freezes - Event viewer logs critical error GMgNCQl.png



    Telegram messenger freezes - Event viewer logs critical error 1Pds2cf.png


    :)
     
    dictum, Jun 30, 2018
    #1
  2. altae Win User

    Tons of event viewer errors, warnings and criticals!


    Have you actually got troubles with the pc? If not don't you worry about so called critical errors listed in the event viewer. What MS understands as critical error should not be confused with what common sense would understand under that term, the MS definition of a critical error is much broader. Generally if there is no actual problem with the pc it's not worth bothering since I have not seen a single Windows pc that does not show a critical error here and there in the event viewer. The event viewer is a nice tool to troubleshoot but only for that. Checking it without actually having troubles with that specific pc is like running to a doctor and make him conduct countless test only because you might someday get some sort of cancer. If the pc is doing fine don't spoil that positive experience by looking for troubles where there are none. *Smile
     
    altae, Jun 30, 2018
    #2
  3. spike47 Win User
    Error in event viewer

    Hi

    I keep geting the following in the Event viewer ,
    The description for Event ID (4) in source ( SuperProServer ) cannot be found . the local computer may not have the necessary registry information or message DLL files to display message from a remote computer . You may be able to use /AUXSOURCE= flag to retrieve this description . The following information is part of the event, The event log file is corrupt .

    has anyone any ideas has to what this means .

    cheers
     
    spike47, Jun 30, 2018
    #3
  4. windowshelp Win User

    Telegram messenger freezes - Event viewer logs critical error

    Tons of event viewer errors, warnings and criticals!


    It does freeze for a second or 2 once in a while or take longer to open a file or folder which bothers me a lot because I bought a new PC to have an optimal one. I bought a new hard drive a month ago because the old one was damaged and was slowing my system immensely I didn't re-install windows I used a software to copy the windows from the old HD to the new one, do you think
    that something might have gone wrong with the moving of the OS? and do you think a complete proper re-installation of the OS would fix this? Thanks a lot!
     
    windowshelp, Jun 30, 2018
    #4
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Telegram messenger freezes - Event viewer logs critical error

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